Team Lead - Cagayan De Oro City, Northern Mindanao
2 linggo ang nakalipas
Job summary
The Team Leader is responsible for managing a team of customer service or sales associates in a BPO environment to ensure operational excellence,high-quality service delivery, and achievement of performance targets.
Responsibilities
- Lead, manage, and motivate a team of BPO agents to achieve individual and team KPIs
- Monitor daily operations, including attendance, schedule adherence,
- and productivity
Paglalarawan ng trabaho
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