Senior Workforce Analyst - Bacolod City, Philippines
1 linggo ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
+The Senior Workforce Analyst will create reports on historical call volume, handle time and operating performance. · ...
3 linggo ang nakalipas
We are hiring a Workforce Planning Financial Analyst who will combine operational data, financial modeling, and recruitment metrics to ensure our talent strategy aligns with growth demands. · ...
2 linggo ang nakalipas
The Senior Workforce Analyst will manage global seat allocation for agents and consolidate data across all programs. · ...
1 buwan ang nakalipas
Supervisor, Workforce Management l Bacolod
Para lamang sa mga rehistradong miyembro
+The Workforce Supervisorensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · +Supervises 20 Real Time Analysts Globally · Perform one-on-one coaching with the RTAs · ...
1 buwan ang nakalipas
Manager, Workforce Management l Bacolod
Para lamang sa mga rehistradong miyembro
Apply today and start your journey with Ubiquity · The Responsibilities:Responsible for tracking forecasting analyzing real time management and planning of assigned call volume headcount requirements shrinkage attrition and handle time goals throughout the group sites. · ...
1 buwan ang nakalipas
Apply today and start your journey with Ubiquity. · Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. · Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount ...
5 araw ang nakalipas
Apply today and start your journey with Ubiquity. The Senior Manager, Workforce Management will be responsible for tracking and forecasting real-time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the ...
5 araw ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site. · Join our Transcom Family as a Workforce Manager · The Workforce Manager possesses a strong knowledge of real time management workforce, s ...
4 araw ang nakalipas
We are looking for talented individuals like you to join our team as a Real Time Analyst. As a Workforce Management Real Time Analyst, you will manage all call center traffic to ensure compliance with customer service level agreements. · Assists and directs the day-to-day call tr ...
1 buwan ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site. · Join our Transcom Family as a Workforce Manager · The Workforce Manager possesses a strong knowledge of real time management workforce, sc ...
1 araw ang nakalipas
The Senior Manager will lead Workforce Management team sites and ensure that the team follows workforce procedures. · ...
1 linggo ang nakalipas
The Responsibilities: Understanding of key business objectives timeframes and requirements associated with Workforce ManagementResponsible for tracking forecasting analyzing real time management and planning of assigned call volume headcount requirements shrinkage attrition and h ...
1 linggo ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real time management workforce, scheduli ...
2 linggo ang nakalipas
Apply today and start your journey with Ubiquity · The Manager Workforce Management will be responsable for tracking forecasting analyzing real time management and planning of assigned call volume headcount requirements shrinkage attrition and handle time goals throughout the gro ...
1 linggo ang nakalipas
TalentPop is seeking a Financial Analyst to support the growth of our global teams by providing clear, actionable financial insights. · This role is ideal for someone who thrives in a collaborative environment and enjoys building models that help operational leaders make informed ...
3 linggo ang nakalipas
Join our Transcom Family as a Real-Time Analyst · ...
1 buwan ang nakalipas
This role serves as the central point for translating business and technical processes into clear, accurate, and accessible documentation. · The Business Intelligence Analyst will be responsible for capturing, standardizing, and maintaining end-to-end process documentation that s ...
5 araw ang nakalipas
As a Business Intelligence Analyst with a Process Documentation Specialist focus, you will be responsible · for capturing, standardizing, and maintaining end-to-end process documentation that supports operational · consistency, governance, and scalability across the organization. ...
4 araw ang nakalipas
As a Business Intelligence Analyst with a Process Audit and Compliance focus, you will be responsible for independently reviewing internal workforce processes, · KPI adherence, and reporting controls to ensure alignment with approved standards, · contractual obligations, and gove ...
5 araw ang nakalipas
As a Business Intelligence Analyst with a Process Audit and Compliance focus, you will be responsible for · independently reviewing internal workforce processes, KPI adherence, and reporting controls to ensure alignment · with approved standards, contractual obligations, and gove ...
4 araw ang nakalipas