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Pasig City

    Online Administrative Assistant - Philippines, Pasig City, Pilipinas - MicroSourcing

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan

    The Administrative Assistant would need to:
    . Develop and maintain a strong understanding of programmes and how the LMS works.
    . Able to be discreet with confidential issues and any student information.
    . Have regular meetings with the Online team and be contactable in NZ work hours.
    . Build strong relationships with campus leadership and other staff to form a cohesive and
    unified team that is driving strategy forwards.
    .

    Demonstrate a high level of initiative:
    following up on student communications.
    . Ensure all tasks and follow up requirements are completed in a timely manner.
    .

    Assist the Online team with various student communications via email:

    emailing students regarding non-logging in to the Online platform
    emailing students for non-submission of assessments
    follow up emails for the above and replying to these student emails
    These emails would have a base template but need to be adapted for various individual
    situations and replied to in a knowledgable manner.
    . Have access to the Online campus Teams intake spreadsheets and liaise closely with the
    Online tutors and Team Leader, there would need to be a close flow of communication
    between the Admin and Online team. Have access to SELMA, the LMS and Teams.
    . The Admin team would need to have access to and understand the Assessment processes
    and due dates for all programme intakes.

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