- Manage Inventi tickets assigned to Hospitality.
- Update weekly inventory in Inventi tool
- Respond to emails, update trackers, and develop a filing system if needed
- Monitor employee productivity and provide documented feedback and coaching to HK and receptionist leads, as needed
- Create and maintain hospitality files such as augmentation request, supplies inventory, headcount and work schedules.
- Conduct weekly inspection of facilities using the monitoring form provided by HK/receptionist partner/s
- Facilitate team meetings and monthly FGD with personnel
- Coordinate and execute hospitality-related tasks during client visits
- Review receptionist and housekeeping personnel DTRs twice a month in line with agency payroll timelines
- Finalize and publish work schedules on a weekly basis.
- Assist manager on performance and employee development initiatives
- Assist in addressing feedback based on Focus Group Discussions
- Offer recommendations on process improvements
- Provide and present a weekly productivity report
- Perform other duties assigned by Hospitality Manager
- At least 2 years in College
- Admin or reporting experience is preferred
- Knowledgeable in MS Office applications
- Excellent interpersonal and communication skills
- Able to multi-task and has excellent prioritization skills
- Strong organizational and planning skills
- Flexible schedule with the ability to work nights, weekends, and holidays
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Paglalarawan
Admin Assistant - Hospitality
Position Purpose:
Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation and smooth workflow in the Hospitality department.
Duties and Responsibilities: