- Support, implement, monitor, and set-up the O365 environment in respect of the standards of the group and of the Support processesSecond level of operational support for Worldwide company and subs, including O365 and SMTP
- Automate tasks in scripting (PowerShell, GAM, Office scripts) to match with Business needs and improve the support, KPIs, workflows, and reporting
- Coordinate with various parties for change request management operation.
- Documents O365 configuration and architecture, update/create. Standard Operating Procedures, and brief team members and key users
- Participate in emerging projects, and act at the technical level and as the liaison for the rest of his/her department
- Pro-active in ensuring stability, response time, operational consistency and life cycle over the email system, while providing monthly reports on activity, quality and performance of these System Infrastructures.
- 1-3 years of experience in O365 administration and troubleshooting - must have 1 year of scripting preferably but not limited to office scripting or PowerShell - must have
- Self motivated, eager to learn and grow in the I.S. profession
- Team player must be able to work with people within and outside of the IT department
- Customer service oriented - must have
- O365 Administration covering the full-site of products - must have
- Scripting (egg. Office script, PowerShell, ansible, python) - must have
- OS Server: Windows Server 2003, 2017, must have
- OS Client: windows XP to Windows 10 - must have
- Microsoft Active Directory - must have
- DNS - must have
- Azure (or any cloud)
- GSuite Administration (nice to have) - must haveSchedule and Location:
- Alabang, Muntinlupa City
- Shifting Schedule - Day and Night Shift
- Fully Onsite
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Paglalarawan
Qualifications: