- Experts on the Applications
- Deep analysis as expert Level 3
- Resolution process and communication to end user through mail, phone call and Ticket update
- Domain crisis management and ad hoc communication for high business impacts
- Continuous improvement : prevention of incident new occurrence through suggestion of codecorrections to the solution developers, Problem proposition and follow-up.
- Code and develop
- Design of procedures for Ticket resolution at levels L1 and L2
- Training of L1 & L2 teams
- Documentation maintenance
- Manage changes on Production
- Skills :Customer oriented Good communication (written, oral)
- ITIL certified : Request / Incident / Problem / Knowledge management / Change
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L3 Application Support
4 araw ang nakalipas
GECO Philippines Muntinlupa, Pilipinas ContractJob Description:● Experts on the Applications● Deep analysis as expert Level 3● Resolution process and communication to end user through mail, phone call and Ticket update● Domain crisis management and ad hoc communication for high business impacts● Continuous improvement : preve ...
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Application Support
4 araw ang nakalipas
Tricentis Taguig, Philippines, Pilipinas Buong orasTricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. · Now, we are expa ...
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Application Support
18 oras ang nakalipas
Hunters Hub Inc. Pasay, Pilipinas Buong orasMale or Female, years of ageHas at least 4 years' experience as Application SupportMust have SAP Materials Management knowledge.Aside from SAP, the candidate must have experience supporting other Applications. Candidate needs to identify what are the issues or tickets they are ha ...
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IT Application Support
6 araw ang nakalipas
Nityo Infotech Pasay, Pilipinas Buong orasQualifications:With 6 Months experience as Application Support Main tasksMonitor submission of files and recover files if needed. Troubleshoot technical and application issuesSupport the roll-out of new applicationsConduct systems testing of application solutionsCreate written do ...
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Application Support
4 araw ang nakalipas
Collabera Technologies Private Limited Inc Metro Manila / NCR, Pilipinas Buong orasThe Operations Enablement is a chapter in the Partners Group Business Applications team focusing on carrying out end-user support, continuous improvement, and optimization of business application service operations, thus ensuring high-quality end-user experience. · We are seekin ...
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Application Support
2 araw ang nakalipas
TELUS International Philippines Inc Metro Manila, Pilipinas Buong orasIncident ManagementReplicate the Incident & provide initial analysis · Collaborate with support teams on technical bridge · Provide RCA (Root Cause Analysis) Report after every incident using IMC · Provide impact % analysis to each supported app affected · Release ManagementPa ...
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Application Support Engineer
4 araw ang nakalipas
Home Credit Philippines Taguig, Philippines, Pilipinas Buong orasWhat you will enjoy: · Hybrid work set-up · Permanent dayshift schedule · Up to 20% variable performance-based bonus · HMO on Day 1 / HMO with dependents · Access to mental health coverage and wellness partners · Wellness Leave and Birthday Leave benefits · Internal Career mobili ...
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Applications Support Engineer
4 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As an Applications Support Engineer within the Securities Services technology group of JPMorgan, you will be responsible for supporting technology solutions for various products within Securities Services. You will be the key player in the support and maintena ...
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Application Support Engineer
5 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasApplication Support Engineer (Portuguese Speaker) - Manila & Cebu CityLocation: Metro Manila & Cebu City Qualifications:Minimum 2 years of experience as a Support Engineer.Fluent in Portuguese and English (oral & written communication).Responsibilities:Investigate and resolve Goo ...
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Mobile Application Support
1 linggo ang nakalipas
VeritasPay Philppines Inc. Pasig City, Pilipinas Buong orasJob Summary:This dynamic role is designed for a professional who excels in providing exceptional application support while also engaging in minor development tasks. The ideal candidate will ensure our mobile applications' performance, reliability, and user experience meet our hig ...
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Application Support Analyst
4 araw ang nakalipas
Sciente International Pte Ltd Metro Manila / NCR, Pilipinas Buong orasJob SummaryOur client, an established global financial institution is looking for an experienced Application Support Analyst who are proficient with Linux to maintain critical applications. · Mandatory Skill-set Degree in Computer Science, Information Technology or related discip ...
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Application Support Technician
4 araw ang nakalipas
Cambridge University Press & Assessment | Manila Manila, Philippines, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are recruiting forApplication Support Technicians wh ...
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L3 Application Support
4 araw ang nakalipas
Asia Peopleworks Inc Metro Manila / NCR, Pilipinas Buong orasThe AS400 L3 Application Support will work on new application development as well as enhancing and maintain existing developed applications and troubleshoot issues encountered on AS400 servers. The AS400 L3 Application Support is expected to be proficient in all critical function ...
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Application Support Specialist
4 araw ang nakalipas
Primover Consultancy Services, Inc. Philippines, Quezon City, Pilipinas Buong orasQualifications · Bachelor's Degree in any IT-related course · At least 2 years experience in the Application system and/or technical architecture support, systems and data analysis, troubleshooting and problem identification, and resolution of identifies issues/problems · 1 year ...
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Technical Application Support Associate
4 araw ang nakalipas
Willis Towers Watson Manila, Taguig, Pilipinas Buong orasThe Role · As a Technical Application Support Associate, you will be working closely with and supporting the Consulting Technology Solutions ( CTS ) group in their activities. This role is mainly focused on supporting WTW developed applications and services. Technologies used in ...
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L3 Application Support
1 linggo ang nakalipas
Gratitude Philippines Quezon City, Pilipinas Buong orasAs a member of the Delivery & Integration Service, the L3 Application Support - Deployment Engineer is responsible for the successful installation and deployment of IT Europe applications in production & non-production environments. The Deployment Engineer will also provide techn ...
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PLSQL Application Support Specialist
4 araw ang nakalipas
Collabera Digital Taguig, Philippines, Pilipinas Buong orasCollabera Digital is currently in search of a skilled and proficient PL/SQL Application Support Lead to bolster our support infrastructure. Responsibilities include ensuring the seamless operation of these solutions, diagnosing and resolving any encountered issues, and closely co ...
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Application Support Engineer
4 araw ang nakalipas
MicroSourcing Philippines, Quezon City, Pilipinas Buong oras· Job Description: The Application Support Engineer is a part of the support team, which is mainly · responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The · role involves responding to clients' queries and troubleshooting any issues ...
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Application Support Engineer
4 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasWe are looking for an Application Support Engineer who is fluent in Portuguese to provide technical support and troubleshooting for our software applications. The candidate will Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies an ...
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Application Support Engineer
22 oras ang nakalipas
Neksjob Philippines Manila, Pilipinas Buong orasManilaKey ResponsibilitiesInvestigate and resolve policy violationsStay up-to-date on Google Play policies and best practicesMaintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their appsMaintain a schedule of co ...
L3 Application Support - Muntinlupa, Pilipinas - GECO Philippines Inc.
22 oras ang nakalipas
Paglalarawan
Job Description:
Job Qualification:
Update his/her knowledge regularly.● Technical skills :
Windows / UNIX (Mandatory) / Linux / Script languages / SQL (Mandatory)
Managed multiple high priority initiatives in a fast paced, highly technical environmentExperienced with any ticketing systemOther :
Oracle 11g (Mandatory) / Linux Redhat 5.3 (Optional) / Windows 2008 R2 (basic) / ASP(mandatory only for one people on the team) / Javascript/ GENIO RT (Mandatory) /SQLdeveloper (mandatory)
