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IT Support Engineer
3 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Quezon City, Philippines, Pilipinas Buong orasGrowing team · Competitive salary & benefits · About Our Client · The client is a multinational company focused on providing digital finance products to its customers · Job Description · Support, Administration, and Configuration of Genesys applications and systems · Resolution o ...
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Application Support Engineer
3 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasWe are looking for an Application Support Engineer who is fluent in Portuguese to provide technical support and troubleshooting for our software applications. The candidate will Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies an ...
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Technical Support Engineer
2 linggo ang nakalipas
NTEKSYSTEMS INCORPORATED Quezon City, PilipinasJob Descriptions · A Technical Support Engineer, also known as an IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems.Candidate must possess at least a ...
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Desktop Support Engineer
1 linggo ang nakalipas
R1 RCM Quezon City, PilipinasThe Desktop Support Engineer provides technical support on business hardware systems and software supported by the IT organization, such as troubleshooting, repairing, and completing preventive maintenance of all business PCs, servers, printers, and network infrastructure. · JOB ...
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Customer Support Engineer
3 araw ang nakalipas
Outsourced Philippines, Quezon City, Pilipinas Buong orasJob Summary · Comfortable with Microsoft Exchange, Active Directory, other e-mail related systems, as well as networking fundamentals. · Job Description · This role is based within the Service Delivery team here at Manila. We're looking for an exceptional person with a solid tech ...
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Customer Support Engineer
3 araw ang nakalipas
Datacom Philippines, Quezon City, Pilipinas Buong orasOur purpose · Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. · The Nitty Gritty · We have over 6,200 people across our global offices, and generate an annual reven ...
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Customer Support Engineer
3 araw ang nakalipas
Datacom Philippines, Quezon City, Pilipinas Buong orasOur purpose · Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. · The Nitty Gritty · We have over 6,200 people across our global offices, and generate an annual reven ...
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system support engineer
3 araw ang nakalipas
Polytechnic University of the Philippines Quezon City, Philippines, Pilipinas Buong orasDescription: · System design and supervision. · Site survey and troubleshooting. · Duties and Responsibilities: · Qualifications: · Graduate of Bachelor Science in Electronics and Communication Engineering/Electrical Engineering. Professional license holder is an advantage. · Req ...
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Desktop Support Engineer
1 linggo ang nakalipas
Systemantech Inc. Quezon City, Pilipinas ContractOPEN FOR FRESH GRADUATEGood in CPU hardware and software troubleshooting / Printer Troubleshooting / Network basic.Good verbal and written communication skillsHa customer service and rapport-building skills.Has problem-solving and troubleshooting.Intermediate in analytical and or ...
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Desktop Support Engineer
3 araw ang nakalipas
Systemantech Inc. Philippines, Quezon City, Pilipinas Buong orasOPEN FOR FRESH GRADUATE · Good in CPU hardware and software troubleshooting / Printer Troubleshooting / Network basic. · Good verbal and written communication skills · Ha customer service and rapport-building skills. · Has problem-solving and troubleshooting. · Intermediate in an ...
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Fullstack Support Engineer
6 araw ang nakalipas
Essilor Shared Services Philippines Incorporated Quezon City, Pilipinas ContractDuties and Responsibilities · • Position can be remote and required to work in US time zones. · • Address level 3 support issues with some guidance from the core team. · • Troubleshoot and update software components using JavaScript (ES6+), Microsoft .NET Core, and SQL Server. · ...
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Store Technical Support Engineer
3 araw ang nakalipas
Hawodtechsolutions Philippines, Quezon City, Pilipinas Buong orasJob Description: · JOB PURPOSE · Provide IT support services (Hardware and Software) to Store operations in order to resolve · encountered problems that affects use of Computer systems (Point of Sales machines, printers, · scanners, etc.) · JOB DUTIES AND RESPONSIBILITIES · ...
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Support Engineer Tier 3
3 araw ang nakalipas
Sourcefit Philippines, Quezon City, Pilipinas Buong orasAs a Support Engineer T3, you will be responsible for providing expert-level technical support to clients. You will be the go-to person for resolving the most challenging and complex requests and will be empowered to leverage our internal ticketing platform and dashboards to mana ...
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Level 2 IT Support Engineer
3 araw ang nakalipas
Techno Global Team Quezon City, Philippines, Pilipinas Buong orasDo you thrive in a fast-paced environment where you can make a real impact If so, then we want to hear from you · As we continue to expand, weu0026rsquore looking for individuals with the right skills and qualifications who are also passionate about contributing to our unique cul ...
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Level 2 IT Support Engineer
3 araw ang nakalipas
Techno Global Team Quezon City, Philippines, Pilipinas Buong orasDo you thrive in a fast-paced environment where you can make a real impact If so, then we want to hear from you · As we continue to expand, weu0026rsquore looking for individuals with the right skills and qualifications who are also passionate about contributing to our unique cul ...
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Network Support Engineer
1 linggo ang nakalipas
Dempsey Resource Management INC Marikina, Pilipinas PermanentDempsey Resourcing Management Inc is HIRINGNETWORK SUPPORT ENGINEERJob Specifications:-Graduate of BS Computer Science or Information Technology-Knowledgeable in Hardware, Software & Network-With network security experience-Must be able to work with all levels of staff within and ...
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Network Support Engineer
1 linggo ang nakalipas
Dempsey Resource Management INC Marikina, PilipinasDempsey Resourcing Management Inc is HIRING · NETWORK SUPPORT ENGINEER · Job Specifications: · -Graduate of BS Computer Science or Information Technology · -Knowledgeable in Hardware, Software & Network · -With network security experience · -Must be able to work with all levels o ...
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Level 2 IT Support Engineer
1 linggo ang nakalipas
Techno Global Team Quezon City, PilipinasAs we continue to grow, we are on the lookout for talented individuals who not only possess the right skills and qualifications but also align with our values and contribute to the unique fabric of our organization. · YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HM ...
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Technical Support Engineer
6 araw ang nakalipas
Certeza Infosys, Corp SAN JUAN CITY, PilipinasGraduate of Geodetic Engineering, Computer Engineering, Civil Engineering, Information Technology or any related course. · At least 1 year experience related to technical support · Knowledgeable in using Total Station, GNSS and other surveying equipment's · Ability to relate well ...
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Associate Network Support Engineer
3 araw ang nakalipas
Hawodtechsolutions Philippines, Quezon City, Pilipinas Buong orasJob Description: · JOB PURPOSE · The Associate Network Engineer is responsible in resolving network operational issues and concerns · to corporate. S/he maintains computer and network hardware and providing information, · direction, and/or recommendation regarding computer eq ...
Application Support Engineer - Philippines, Quezon City, Pilipinas - MicroSourcing
Paglalarawan
Job Description:
The Application Support Engineer is a part of the support team, which is mainly
responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The
role involves responding to clients' queries and troubleshooting any issues or concerns related to the
systems. Additionally, the job requires planning, deployment and ongoing maintenance of Centroid
products and services.
. Mainly responsible for monitoring and maintaining the Centroid Bridge, Hosting, and Risk
Management (RMS) across multiple client setups.
. Handle all day-to-day clients' technical queries and work closely with clients and be on the
front-line for any inquiry via email, chat and phone in a timely manner.
. Investigate and resolve clients' issues that are related to trading, system setups, and
configurations.
. On-boarding new clients from planning, information gathering, following up, handover and
continuous post go-live maintenance and support
. Work in a shift rotation with night shift and Sundays for the Market Open duties.
. Documenting and updating knowledge wiki or updating any existing internal wiki for support
team to handle recurring issues or concerns.
. Create a positive customer support experience and build strong relationships through deep
problem understanding, ensuring timely resolution or escalation, communicating promptly on
progress, and handling customers with a professional attitude.
. Collaborate with other department such as Development team, Network team, and Operations
through multiple internal channels.
. Following an escalation chain, maintaining communication with the team, and ensuring that
requests and queries are resolved in a timely manner Escalating to Level 2 Team or Senior
Support Team, if needed.