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Associate Network Support Engineer - Philippines, Quezon City, Pilipinas - Hawodtechsolutions
Paglalarawan
Job Description:
JOB PURPOSE
The Associate Network Engineer is responsible in resolving network operational issues and concerns
to corporate. S/he maintains computer and network hardware and providing information,
direction, and/or recommendation regarding computer equipment.
JOB DUTIES AND RESPONSIBILITIES
. Takes part in designing computer networks, physical and logical network infrastructures, for
the purpose of ensuring effective and efficient operating systems.
. Maintains network operations and computer hardware for the purpose of ensuring efficient
operations.
. Repairs network-related failures for the purpose of maintaining computer and network
equipment in a safe and functional condition (e.g. computer, network equipment,
configuration files, etc.)
. Coordinates department activities, computer operations and data network activities for the
purpose of providing services to other divisions, and organizations while meeting department
objectives.
. Researches network related software applications and hardware requirements for the
purpose of providing recommendations regarding applications and purchases and ensuring
availability of materials.
. Prepares written materials for the purpose of documenting activities, providing written
reference and/or conveying information.
.Note: Other duties related to the responsibilities and output of the position but not included in this
document may be assigned by the immediate superior.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
. Work is normally performed in a typical office environment.
QUALIFICATIONS
a. EDUCATION REQUIRED - Computer Engineering, Information Technology, Computer
Science or its equivalent course.
b. EXPERIENCE - Job related experience within specialized field is required.
c. COMPETENCIES:
KNOWLEDGE
. Knowledge in operating equipment used in computer networking
. Knowledge in networking standard, practices, and safety regulations
. Knowledge in digital analog electronics to component levels, LAN/WAN
administration, TCP/IP protocols, current generation operating system
. Basic or advanced knowledge in office software and diagnostic applications and
operating standard office equipment
SKILLS
. Strong Technical/Networking/Computer Skills: Ability to understand technical
network requirements and communicate them clearly in a verbal or written format
. Analytical Skills: Ability to analyze situation/problem to define issues and draw
conclusions
. Ability to troubleshoot and find resolutions to complex technical network problems
reported by the users/internal personnel
. Project Management: Ability to plan, execute and manage projects/assigned tasks
. Ability to prepare and maintain accurate records
ATTITUDE
. Customer-focused: Ability to interact and adjust w/ the customers/clients within the
organization.
. Ability to interact effectively within the IT team, various business functions, and
various levels of management.
CAREER PATH
Career opportunities are not limited in moving up to the next highest position which is Network
Engineer (Core).
Required Skills:
ListsScannersDevelopmentSupportResolutionsManagement SkillsOutputTechnical AssistanceEnvironmentBASICOperating SystemsTechnical SupportTime ManagementTroubleshootingInformation TechnologyRecordsSecurityLinuxWindowsEmailResearchSoftwareCustomer ServiceSalesManagement