- Degree in Computer Science, Information Technology or related disciplines;
- At least 6 years of experience in supporting banking applications;
- Should have web related and interfacing experience;
- Experience in software application support, maintenance and integrating third party packages;
- Proven technical expertise on Linux commands and syntax;
- Hands on experience of working on Oracle and SQL query;
- Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
- Eagerness to learn and willingness to continuously upgrade skills.
- Responsible for translating business requirements into functional and technical requirements;
- Create comprehensive technical and functional user manuals;
- Integrate external package into the company's infrastructure / interfaces;
- Perform trouble shooting, identify root causes of problems and recommend permanent fix;
- Responsible in maintaining the availability of applications;
- Apply CI/CD practices following Azure DevOps or similar;
- Involve in testing activities;
- Implement mandatory IT security standards to ensure IT risks are under control.
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Support Analyst
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SafetyCulture Manila, PilipinasSafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. · The SC app was launched in 2012 to solve a global problem. Reduce workpl ...
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Technical Support Analyst
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Five9 Inc. Manila, Pilipinas· Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...
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Systems Support Analyst
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Cambridge University Press & Assessment | Manila Philippines, Manila, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are looking for a Systems Support Analyst to join ou ...
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Technical Support Analyst
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Cambridge University Press & Assessment | Manila Philippines, Manila, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are recruiting for a Technical Support Analyst who w ...
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FIX Support Analyst
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TP ICAP Manila, PilipinasThe TP ICAP Group is a world leading provider of market infrastructure. · Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. · Thr ...
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Avaya Support Analyst
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Eclaro Business Solutions Incorporated Metro Manila, PilipinasL3 Avaya (telephony) Support Analyst · Operations and maintenance (Level 3 and 4 resources - temporary 1 2 years while we do our migration, to support the Avaya environment) Extensive experience on Avaya on prem back end systems (for ex: CMS, AMS, AEM, AEP, Client). · Experience ...
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Product Support Analyst
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Shopee Manila, Pilipinas Buong orasJob Description: · Primary Function: · Respond to system queries, perform troubleshooting, and conduct - research to identify solutions to the reported issues. · Duties and Responsibilities: · Capable to complete UAT to certify the compatibility of the current environment · Can ...
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Analyst, Client Support
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Hex Trust Philippines, Manila, Pilipinas Buong orasHex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, ...
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Operations Support Analyst
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Financial Times Manila, PilipinasAbout Us · The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. Itâs the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers s ...
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Support Analyst
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Broadridge Makati, Pilipinas Buong orasRole Overview · At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. · As a Support Analyst, you will be part of t ...
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1st Line Support Analyst
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Willis Towers Watson Manila, Pilipinas Buong oras· Application helpdesk, covering both internal and external users. Provides technical support to the organization's internal/external users of computer applications and hardware (e.g., PCs, servers, mainframes). Installs and tests new software and upgrades and makes software ava ...
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Technical Support Analyst- French Speaking
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Five9 Inc. Manila, Pilipinas· Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...
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Operations & Delivery Support Analyst, DataOps
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Equinix Philippines, Manila, Pilipinas Buong orasWho are we · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations ...
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Customer Support Analyst
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Microsourcing Philippines Inc Quezon City, PilipinasWith over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Customer Support Analyst, be 100% YOU with MicroSourcing · A Customer Support Analyst is expected to: · The Customer Support An ...
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Accounting Support Analyst
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Deltek Systems Makati, Pilipinas Buong orasPosition Responsibilities · Frontline support via e-mail and phone to troubleshoot external user issues by accessing our Deltek Support Services web portal to engage with the Deltek Support Services Team. · Provide solutions to customers' accounting-related inquiries by researchi ...
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Support Services Analyst
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Deltek Systems Makati, PilipinasPosition Responsibilities · One of our main contacts for our Ajera Perpetual Customers. Address and contact changes, follow up on payment, handle renewals in Sales Force etc. · Create legal matters for documents requested by customers · Communicate and work closely with other de ...
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Customer Support Analyst
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MicroSourcing Quezon City, Philippines, Pilipinas Buong orasThe Compliance Support Agent is a key position in our Customer Success team. In this position, your execution of document intake will provide customers with a high level of impact to our shipper customers. This will also provide their carrier partners with a seamless onboarding e ...
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Associate Support Analyst
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Manulife Quezon City, Philippines, Pilipinas Buong orasWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...
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Security and Investigation Analyst- Support, SPX Express
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Shopee Manila, Pilipinas Buong orasJob Description: · Ensure compliance to SPX Physical Security Policies · Collect, analyze, and preserve evidence in support of corporate investigations and claw back procedures · Visits Hubs to identify irregularities that may lead to fraud, theft and other Security · concerns th ...
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Payroll Support Senior Analyst
3 araw ang nakalipas
Johnson & Johnson Makati, Pilipinas OTHERDaily Operation Management Responsible for payroll processes: · Payroll input/output validation, GTG, GTN and source to target reconciliation · Reporting and payroll administration of Global Apps - Workday, Fidelity, Concur · Vendor invoice verifications, monitoring and review ...
Application Support Analyst - Metro Manila, Pilipinas - Sciente International Pte Ltd
Paglalarawan
Job SummaryOur client, an established global financial institution is looking for an experienced Application Support Analyst who are proficient with Linux to maintain critical applications.Mandatory Skill-set
Responsibilities
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