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    Avaya Support Analyst - Metro Manila, Pilipinas - Eclaro Business Solutions Incorporated

    Eclaro Business Solutions Incorporated
    Eclaro Business Solutions Incorporated Metro Manila, Pilipinas

    1 araw ang nakalipas

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    Paglalarawan
    L3 Avaya (telephony) Support Analyst

    Operations and maintenance (Level 3 and 4 resources - temporary 1 2 years while we do our migration, to support the Avaya environment)
    • Extensive experience on Avaya on prem back end systems (for ex: CMS, AMS, AEM, AEP, Client).
    • Experience in general maintenance and operations work (ex: system or server upgrades, certificate updates)
    • Very good understanding of SIP based environment.
    • Handling P1 and P2 level incidents and complex problems following Major Incidents and Problem Management processes.
    • Dealing with other IT team such as network, security, infra
    • Autonomy to take on a small project of initiative (analyze the technical requirements, plan and execute the work, update stakeholders on progress)
    • Experience in using monitoring tools and tracing logs.
    • An expert with Verint call recording and transcription would be very interesting (level 4 would be awesome)
  • SafetyCulture

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    1 araw ang nakalipas

    SafetyCulture Manila, Pilipinas

    SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. · The SC app was launched in 2012 to solve a global problem. Reduce workpl ...

  • Sciente International Pte Ltd

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    1 araw ang nakalipas

    Sciente International Pte Ltd Metro Manila, Pilipinas Buong oras

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    1 araw ang nakalipas

    Five9 Inc. Manila, Pilipinas

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    1 araw ang nakalipas

    TP ICAP Manila, Pilipinas

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    3 araw ang nakalipas

    Shopee Manila, Pilipinas Buong oras

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    Operations Support Analyst

    18 oras ang nakalipas

    Financial Times Manila, Pilipinas

    About Us · The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. Itâs the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers s ...

  • Broadridge

    Support Analyst

    5 araw ang nakalipas

    Broadridge Makati, Pilipinas Buong oras

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    6 araw ang nakalipas

    Willis Towers Watson Manila, Pilipinas Buong oras

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    4 araw ang nakalipas

    Equinix Manila, Pilipinas Buong oras

    Who are we · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations ...

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    1 araw ang nakalipas

    Five9 Inc. Manila, Pilipinas

    · Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results. · We are driven by a passion to transform contact centers into custo ...

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    1 araw ang nakalipas

    Deltek Systems Makati, Pilipinas Buong oras

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    18 oras ang nakalipas

    Microsourcing Philippines Inc Quezon City, Pilipinas

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    18 oras ang nakalipas

    Deltek Systems Makati, Pilipinas

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    5 araw ang nakalipas

    Shopee Manila, Pilipinas Buong oras

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    22 oras ang nakalipas

    Atticus Advisory Solutions Inc Pasig, Pilipinas

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    1 linggo ang nakalipas

    Johnson & Johnson Makati, Pilipinas OTHER

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  • Recruiter PH

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    4 araw ang nakalipas

    Recruiter PH Pasig City, Pilipinas Buong oras

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  • RecruiterPH

    NetSuite Functional Support Analyst

    5 araw ang nakalipas

    RecruiterPH Pasig, Pilipinas

    Job Description · Responsibilities: · Provide technical assistance and support to end-users experiencing issues with NetSuite. · Configure and customize NetSuite to align with business requirements. · Perform testing and quality assurance activities to ensure the accuracy, integr ...

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    18 oras ang nakalipas

    Eclaro Business Solutions Incorporated Quezon City, Pilipinas

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    2 araw ang nakalipas

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