- Provide technical support and maintenance for Android and iOS applications, ensuring high performance, reliability, and user experience.
- Perform a detailed on-site evaluation of the unattended devices, assessing their compatibility with existing systems and software.
- Visit clients for on-site troubleshooting and support. Diagnose and resolve complex issues in real-time, working closely with the client to minimize downtime and disruptions.
- Engage in minor development and enhancement tasks to improve application functionality and user experience, working closely with the development team to implement updates efficiently.
- Collaborate with development teams to identify, diagnose, and resolve application issues, minimizing downtime and enhancing user satisfaction.
- Monitor app performance metrics and user feedback to proactively address potential issues.
- Assist in the deployment of app updates and new features, ensuring a smooth transition and minimal user disruption.
- Develop and maintain documentation related to application support processes, issue resolution, and user guides.
- Communicate effectively with users and stakeholders to understand their needs and provide appropriate solutions or guidance.
- Stay abreast of the latest trends and technologies in mobile app development to implement best practices and continuous improvement initiatives
- Bachelor's degree in computer science, Information Technology, or a related field.
- Demonstrated experience in mobile application support, with hands-on experience in minor development tasks for Android and iOS platforms.
- Solid understanding of the mobile app development lifecycle and the unique challenges of supporting mobile environments.
- Proficiency in programming languages relevant to mobile app development, such as Kotlin for Android and Swift for iOS.
- Strong problem-solving skills, with the ability to troubleshoot and debug mobile applications effectively.
- Familiarity with mobile app monitoring tools and methodologies for performance optimization.
- Excellent communication skills, capable of working collaboratively within a team and engaging effectively with users and stakeholders.
- A commitment to continuous learning and improvement, with a willingness to embrace new technologies and methodologies to enhance app quality and support processes.
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Application Support
3 araw ang nakalipas
Tricentis Taguig, Philippines, Pilipinas Buong orasTricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. · Now, we are expa ...
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Application Support Engineer
4 araw ang nakalipas
Neksjob Philippines Mandaluyong, Pilipinas Buong orasApplication Support Engineer (Portuguese Speaker) - Manila & Cebu CityLocation: Metro Manila & Cebu City Qualifications:Minimum 2 years of experience as a Support Engineer.Fluent in Portuguese and English (oral & written communication).Responsibilities:Investigate and resolve Goo ...
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IT Application Support
5 araw ang nakalipas
Nityo Infotech Pasay, Pilipinas Buong orasQualifications:With 6 Months experience as Application Support Main tasksMonitor submission of files and recover files if needed. Troubleshoot technical and application issuesSupport the roll-out of new applicationsConduct systems testing of application solutionsCreate written do ...
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Application Support
1 linggo ang nakalipas
Hunters Hub Inc. Pasay, Pilipinas Buong orasMale or Female, years of ageHas at least 4 years' experience as Application SupportMust have SAP Materials Management knowledge.Aside from SAP, the candidate must have experience supporting other Applications. Candidate needs to identify what are the issues or tickets they are ha ...
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Application Support
3 araw ang nakalipas
Collabera Technologies Private Limited Inc Metro Manila / NCR, Pilipinas Buong orasThe Operations Enablement is a chapter in the Partners Group Business Applications team focusing on carrying out end-user support, continuous improvement, and optimization of business application service operations, thus ensuring high-quality end-user experience. · We are seekin ...
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Application Support
1 araw ang nakalipas
TELUS International Philippines Inc Metro Manila, Pilipinas Buong orasIncident ManagementReplicate the Incident & provide initial analysis · Collaborate with support teams on technical bridge · Provide RCA (Root Cause Analysis) Report after every incident using IMC · Provide impact % analysis to each supported app affected · Release ManagementPa ...
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Application Support Specialist
3 araw ang nakalipas
Primover Consultancy Services, Inc. Philippines, Quezon City, Pilipinas Buong orasQualifications · Bachelor's Degree in any IT-related course · At least 2 years experience in the Application system and/or technical architecture support, systems and data analysis, troubleshooting and problem identification, and resolution of identifies issues/problems · 1 year ...
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Oracle Fusion Application Support
1 linggo ang nakalipas
NTT Kapitolyo, Pilipinas Buong orasNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Application Support Engineer
3 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasWe are looking for an Application Support Engineer who is fluent in Portuguese to provide technical support and troubleshooting for our software applications. The candidate will Investigate and resolve Google Play policy violations, ensuring compliance with the latest policies an ...
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L3 Application Support
6 araw ang nakalipas
Gratitude Philippines Quezon City, Pilipinas Buong orasAs a member of the Delivery & Integration Service, the L3 Application Support - Deployment Engineer is responsible for the successful installation and deployment of IT Europe applications in production & non-production environments. The Deployment Engineer will also provide techn ...
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Application Support Engineer
3 araw ang nakalipas
MicroSourcing Philippines, Quezon City, Pilipinas Buong oras· Job Description: The Application Support Engineer is a part of the support team, which is mainly · responsible for monitoring, and maintaining the Centroid systems across multiple client setups. The · role involves responding to clients' queries and troubleshooting any issues ...
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Application Support Engineer
3 araw ang nakalipas
Home Credit Philippines Taguig, Philippines, Pilipinas Buong orasWhat you will enjoy: · Hybrid work set-up · Permanent dayshift schedule · Up to 20% variable performance-based bonus · HMO on Day 1 / HMO with dependents · Access to mental health coverage and wellness partners · Wellness Leave and Birthday Leave benefits · Internal Career mobili ...
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Applications Support Engineer
3 araw ang nakalipas
JPMorgan Chase Bank, N.A. Taguig, Pilipinas Buong orasJob Description : · As an Applications Support Engineer within the Securities Services technology group of JPMorgan, you will be responsible for supporting technology solutions for various products within Securities Services. You will be the key player in the support and maintena ...
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Senior Application Support Engineer
2 linggo ang nakalipas
FIS Makati, PilipinasPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 1 - 5%The world of finance moves fast. At FIS, weu2019re faster. Our teams are empowered to learn, grow, a ...
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Application Support Analyst
3 araw ang nakalipas
Sciente International Pte Ltd Metro Manila / NCR, Pilipinas Buong orasJob SummaryOur client, an established global financial institution is looking for an experienced Application Support Analyst who are proficient with Linux to maintain critical applications. · Mandatory Skill-set Degree in Computer Science, Information Technology or related discip ...
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Application Support Technician
3 araw ang nakalipas
Cambridge University Press & Assessment | Manila Manila, Philippines, Pilipinas Buong orasDiscover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. · We are recruiting forApplication Support Technicians wh ...
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L3 Application Support
3 araw ang nakalipas
Asia Peopleworks Inc Metro Manila / NCR, Pilipinas Buong orasThe AS400 L3 Application Support will work on new application development as well as enhancing and maintain existing developed applications and troubleshoot issues encountered on AS400 servers. The AS400 L3 Application Support is expected to be proficient in all critical function ...
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Senior Application Support Engineer
1 linggo ang nakalipas
FIS Global Makati City, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 1 - 5%The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and m ...
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Product/Application Support Senior
3 araw ang nakalipas
FIS Global Makati City, Pilipinas OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of ...
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Application Support Engineer
1 linggo ang nakalipas
Neksjob Philippines Manila, Pilipinas Buong orasManilaKey ResponsibilitiesInvestigate and resolve policy violationsStay up-to-date on Google Play policies and best practicesMaintain reactive and proactive communications with developers to fix any policy complications theyre experiencing with their appsMaintain a schedule of co ...
Mobile Application Support - Pasig City, Pilipinas - VeritasPay Philppines Inc.
Paglalarawan
Job Summary:
This dynamic role is designed for a professional who excels in providing exceptional application support while also engaging in minor development tasks.
The ideal candidate will ensure our mobile applications' performance, reliability, and user experience meet our high standards.By blending technical support with development capabilities, this role is pivotal in implementing updates, enhancements, and resolving issues to drive continuous improvement and satisfaction of our mobile applications.
Key Responsibilities:
Qualifications: