Workforce Analyst - Quezon City - WNS

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. S/he will also provide additional scheduling support by creating and generating schedules and optimizing when necessary. · ...

Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business. · ...

Manage the call volume daily attendance and program break schedules. Assist with creation if metrics and targets for services. Work closely with the operations team to analyze and help improve their delivery processes. · ...

Manage the call volume daily attendance and program break schedules. Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Pro ...

Symbos is expanding in the Philippines and looking for a Workforce Management Analyst to join our team. · ...

The Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity planning and day-to-day workforce operations. · ...

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations · This role applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insight ...

Analista del trabajo responsable de realizar predicciones, programación y análisis en tiempo real para garantizar que los objetivos se cumplan. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world. · At Acquire Intelligence, our mission ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · Efficiently manage call volume and labor resources for inbound and outbound call centers to meet and exceed targets · Monitor designated call centers usin ...

About the Role: As a Workforce Analyst under the Contact Center Channel you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels scheduling and resource allocation. · ...

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. · This role applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insigh ...

+ Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity planning and day-to-day workforce operations. · + The ideal candidate will have strong analytical skills, a solid grasp of workforce management fundamentals, and the ability to wor ...

The Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity planning and day-to-day workforce operations. · ...

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · ...

Conducting off-site audits of United Petroleum Commission Agent sites to ensure compliance with workplace obligations, payroll requirements, and contractual responsibilities under the Commission Agent Agreement. · ...

+You will be responsible for conducting off-site audits of United Petroleum Commission Agent sites to ensure compliance with workplace obligations, payroll requirements, and contractual responsibilities under the Commission Agent Agreement. · +Initiate and manage remote audit req ...

Optimise call centre operations and drive efficiency with Symbos. · ...

Requirements include Bachelor's Degree in a recognized technical discipline and at least 1 year of previous experience with data analysis. · ...