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Makati City

    Telemarketer - Makati City, Pilipinas - GAIC Manpower Services Inc.

    GAIC Manpower Services Inc.
    GAIC Manpower Services Inc. Makati City, Pilipinas

    Natagpuan sa: Trabajos diarios PH C2 - 1 araw ang nakalipas

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    Paglalarawan

    Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products or soliciting donations.

    Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.


    Telemarketer responsibilities include:
    Cold calling people using a given phone directory to sell products or solicit donations
    Answering incoming calls from prospective customers
    Using scripts to provide information about product's features, prices etc. and present their benefits
    Ask pertinent questions to understand the customer's requirements
    Persuade the customer to buy by demonstrating how merchandise or services meet their needs
    Record the customer's personal information accurately in a computer system
    Deal with complaints or doubts to safeguard the company's reputation
    Go the "extra mile" to meet sales quota and facilitate future sales
    Keep records of calls and sales and record useful information
    Requirements and skills
    Proven experience as telemarketer or similar sales/customer service role
    Proven track record of successfully meeting sales quotas preferably over the phone
    Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Excellent communication and presentation skills
    Proficient in English
    Skilled in negotiation and dealing with complaints
    Persistent and results-oriented
    Patient and able to handle customer rejection
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