Bilingual Customer Support - Philippines - Cosmo

    Cosmo
    Cosmo Philippines

    18 oras ang nakalipas

    Edukasyon / Pagsasanay
    Paglalarawan

    Cosmo is an online education technology company offering 1-on-1 virtual classes to students around the world. We are seeking a Bilingual (English & Mandarin Chinese) Customer Support Specialist to assist parents (students) and teachers.

    Work Hours

    • Monday–Friday, 12:00 PM–9:00 PM (Beijing Time)
    • 1-hour daily meal break
    • 40 hours per week
    • Schedule may shift based on U.S. daylight savings time.

    Key Responsibilities

    • Deliver responsive, professional customer support to parents, students, and teachers.
    • Answer and manage incoming phone calls, text messages, and emails.
    • Handle real-time support tickets during ongoing classes.
    • Provide assistance and guidance to prospective teachers.

    *The company will provide training on how to use internal systems and platforms, as well as SoP and communication templates for consistent and high-quality responses.

    Requirements

    • Fluent in both English and Mandarin Chinese, spoken and written.
    • Bachelor's degree.
    • Previous customer service experience supporting a U.S.-based company.
    • Basic IT troubleshooting skills and familiarity with common devices.
    • Quiet, distraction-free work environment.
    • Stable high-speed internet connection and a reliable computer(MacOS preferred).

    Compensation

    • Base salary: Php 24,000/ month
    • Allowance: Php 1,200/ month

  • Trabaho sa kumpanya Remote na trabaho

    Customer Support

    Para lamang sa mga rehistradong miyembro

    We don't just build businesses—we build businesses that do good. Across our family of brands, we support nonprofits, trade associations, and mission-driven organizations with innovative software, · impactful marketing strategies. · ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Customer Support

    Para lamang sa mga rehistradong miyembro

    We are looking for a Customer Support to join our team. · ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Customer Support

    Para lamang sa mga rehistradong miyembro

    We're seeking a proactive and people-oriented Customer Support & Outbound Sales Specialist to join our remote team. · ...

    Philippines

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support

    Para lamang sa mga rehistradong miyembro

    Job summary:Role OverviewWe're hiring a personable, highly responsive Virtual Assistant to support a well-established yoga studio and help launch new online initiatives. · Core ResponsibilitiesRespond to customer inquiries via email and text messages in a friendly, professional t ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Customer Support

    Para lamang sa mga rehistradong miyembro

    This e-commerce brand is seeking a detail-oriented and customer-focused individual to manage customer service inquiries, wholesale operations, and various administrative tasks. · ...

    Philippines, philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer support representative

    Para lamang sa mga rehistradong miyembro

    We are seeking a knowledgeable and customer-focused Customer Support Representative with 2-3 years of experience in the any industry. · The ideal candidate will have a strong understanding of real estate processes and terminology. · This role requires excellent communication ski ...

    Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Coach

    Para lamang sa mga rehistradong miyembro

    · What Makes Us Unique  · At Cloudbeds, we're not just building software, we're transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help ho ...

    Philippines

    4 oras ang nakalipas

  • Trabaho sa kumpanya

    Head of Customer Support

    Proxy-Cheap

    Proxy-Cheap offers enterprise-level proxies for novices and professionals. We strive to provide affordable solutions for our customers to obtain data and circumvent restrictions while operating at scale. Our solutions serve customers from brand protection to market research and o ...

    Philippines

    18 oras ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    LAdmins

    Customer Support Specialist (Transportation) · Location: Remote — Philippines (collaborating daily with a U.S.-based client) · Employment Type: Full-time · Client Overview · Our client is a leading U.S.-based company specializing in the remarketing and auction of recreational and ...

    Philippines ₱300,000 - ₱600,000 (PHP) bawat taon

    18 oras ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    We are seeking a high-level Customer Support Specialist to support our client in the couples' intimacy and wellness space. In this role, you'll play a key part in ensuring couples feel supported, · guided, and valued throughout their journey. You'll serve as a trusted advisor, · ...

    Philippines

    3 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    Insight Global

    *This will be a year long contract to start, (extensions possible) but you would be full time/salaried/receiving benefits for the duration - not freelance · *Shifts: · Mon - Thurs 9:30am - 7:30pm PHST · Thurs - Sun 9:30am - 7:30pm PHST · *Salary: ₱940,000 · About the Role · Ramp ...

    Philippines ₱300,000 - ₱600,000 (PHP) bawat taon

    18 oras ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Representative

    Para lamang sa mga rehistradong miyembro

    We are seeking a proactive and customer-obsessed Customer Support Representative to serve as the first line of support for our grocery retail partners. · Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members locat ...

    Philippines

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    · About the Opportunity · Our client is a leading property management SaaS platform that empowers short-term rental hosts, co-hosts, and property managers to automate their operations across major booking channels like Airbnb, VRBO, and They provide an all-in-one solution featu ...

    Philippines ₱300,000 - ₱600,000 (PHP) bawat taon

    4 oras ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    +We are looking to add a Customer Support Specialist to our growing team. · +4+ years' experience in client-facing role, involving support of SaaS or professional web-based solutions · 2+ years' Work-from-Home Experience · + ...

    Philippines

    1 linggo ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Customer Support Executive

    Para lamang sa mga rehistradong miyembro

    This role supports D2C customers across multiple touchpoints requiring strong written communication skills, hands-on platform familiarity, and ownership of customer issue resolution. · Respond to customer queries via email and live chat ensuring timely and accurate resolutions. · ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    We are looking for a Customer Support Specialist to play an essential role in creating the customer experience. You will be the voice of Front, responsible for all types of customer inquiries, and for keeping our customers happy. · Ensure 100% success of all of our Front customer ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Analyst

    Para lamang sa mga rehistradong miyembro

    + · The Customer Support Analyst provides Level 1 (first-line) support to customers through inbound calls, email, and ticketing systems. · +Provide Level 1 support by handling inbound customer support calls · , Perform initial troubleshooting and issue analysis · , Log, track, an ...

    Philippines

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Representative

    Para lamang sa mga rehistradong miyembro

    Nuevo trabajador dedicado y entusiasta busca representante de soporte al cliente para nuestro equipo creciente . Será parte fundamental en nuestra operación y jugará un papel crucial asegurando nuestros clientes reciben excepcional apoyo y asistencia. · ...

    Philippines

    2 linggo ang nakalipas

  • Trabaho sa kumpanya

    Customer Support Analyst

    Para lamang sa mga rehistradong miyembro

    The Customer Support Analyst provides Level 1 (first-line) support to customers through inbound calls, email, and ticketing systems. · Provide Level 1 support by handling inbound customer support calls · Perform initial troubleshooting and issue analysis · ...

    Philippines

    6 araw ang nakalipas

  • Trabaho sa kumpanya Remote na trabaho

    Customer Support Specialist

    Para lamang sa mga rehistradong miyembro

    We are seeking a detail-oriented and proactive Customer Support Specialist to manage non-voice communications and ensure smooth interactions with clients and candidates. · Key Responsibilities:Manage non-voice channels (email/SMS/in-app) · Resolve client/candidate inquiries · Dra ...

    Philippines

    2 linggo ang nakalipas

Trabaho