- Train VIP F&B Butlers in proper operational procedures, functions & policies.
- Attend daily coordination meeting with rest of VIP F&B management to align the two operations.
- Collaborate with the butler Team VIP F&B Management Team to plan or develop programs of events, schedules of activities, special menus, VIP F&B in room service and other programs to elevate the butler experience in Solaire.
- Observe and evaluate Team Member's appearance and performance to ensure quality service and compliance with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance and own the maintenance and upkeep activities in this area.
- Apply customer/guest feedback to improve service efficiency and implement a farewell interview with each guest to receive feedback on service.
- Set the training programs for Butler certification in Solaire.
- Participate in continuing education to stay abreast of industry trends and developments in the butler industry.
- Plan, manage, control budget. Must have fiscal responsibility and business acumen.
- Furnish customers with information on events or activities.
- Ensures Team Members performance concerns are addressed. Must be able to develop Performance Improvement Plans and Development Plans as needed.
- Take disciplinary action to address performance problems and recognize outstanding service through the established programs in Solaire and other internal initiatives.
- Daily one on one coaching and training of team in real life situations/scenarios as well as role play sessions and situational training.
- Must be able to quickly adjust, create and implement, based on minimum guidelines / directions, changes that arise from the demands of guests and clients. Minimum supervision is required.
- Coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel.
- Develops and maintains effective communication between all operating departments.
- Must be able to design a career and development plan (competency assessment, certification, futher training) for the Butler Service Team Members.
- Manage interviewing, staffing, acquisition and retention of butler team members.
- Perform all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adhered to procedures and achieve a high standard leading to total guest and Company Satisfaction.
- Update oneself and follow Life and Safety procedures according to Company's rules and regulations. Ensures that all employees have a complete understanding of and adhere to the hotel policies relating to Fire, Hygiene, Health and Safety.
- Attend divisional / departmental meeting and training when required.
- Perform other duties that may be assigned by immediate superiors from time time.
- Recommend and/or implement changes based on skills and experience acquired in the past for services that have proven successful in other properties in order to elevate the butler experience in Solaire to international 5 star expectations.
- To keep well-versed and updated with Forbes standards for Hotels and Restaurants.
- Work together with Training and Development team to analyse reports and plan strategies to achieve the 5-Star rating for Forbes.
- To personally drive staff training and development to achieve the Forbes standards at every level.
- A bachelor's degree of BS Hotel and Restaurant Management is preferred.
- Formal butler education is preferred
- Minimum of 2years of supervisory Level experience in other recognized 5 star hotels / resort / casino properties local or abroad, specifically in relation to butler services is preferred
- At least 3years experience as a professional butler in other recognized 5-star hotels / resorts / casino properties locally and/or in overseas.
- Able to effectively communicate with all levels of Team Members and Management.
- Extensive knowledge in Food & Beverage.
- Extensive knowledge in Butler Service Operations
- Extensive Knowledge in Safety and Sanitation
- Knowledge in Inventory Procedures
- Knowledge in Purchasing Procedures
- Willing to work in long hours and shifting schedules
-
F&B Outlet Trainer
Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas
ATCEN Sdn Bhd Manila, Pilipinas ContractWe are seeking a dynamic and experienced F&B Outlet Trainer to join our team. The ideal candidate will be responsible for conducting training sessions at different F&B outlets, ensuring that staff members are well-trained in various aspects of F&B service, food preparation, and c ...
-
F&B team leader
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
Dempsey Resources Management Inc Manila, PilipinasMale/Female · Manage Milk Tea and food kiosk · Ph20-25k plus commision · 6 days per week · WORK LOCATIONS: Branches In Metro Manila · WORK SCHEDULE: 6 days per week ...
-
F&B team leader
Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas
Dempsey Resources Management Inc Manila, Pilipinas PermanentMale/FemaleManage Milk Tea and food kioskPh20-25k plus commision6 days per weekWORK LOCATIONS: Branches In Metro ManilaWORK SCHEDULE: 6 days per week ...
-
Bartender, Casino Beverage
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Solaire Resort Quezon City, PilipinasResponsible for preparing and serving alcoholic and non-alcoholic beverages · Mixes, prepares and serves drinks according to the recipe approved by the Bar Captain and/or F&B Manager · Requirements · Must have at least 1-2 years of relevant experience in a hotel or service envi ...
-
Front Desk Associate
Natagpuan sa: Trabajos diarios PH C2 - 2 araw ang nakalipas
TASQ Staffing Solutions Quezon City, PilipinasSites Available: Eastwood, QC | The Podium, Mandaluyong | GreenBelt 5, Makati · Qualifications: · At least 1 year of Front-Desk or Customer Facing experience · College level · Can work onsite and start immediately · Good English communication skills · JOB FUNCTIONS: · 1. To enfor ...
-
Senior D365 Level 2/3 Support
Natagpuan sa: Foundit PH A2 - 5 araw ang nakalipas
Microsourcing Philippines Inc Quezon City, PilipinasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Senior D365 Level 2/3 Support, be 100% YOU with MicroSourcing · A Senior D365 Level 2/3 Support is expected to:Responsible fo ...
-
Head Cook
Natagpuan sa: Foundit PH A2 - 7 oras ang nakalipas
Global Roast Food Corp Quezon City, PilipinasJob Description · With culinary experience specializing on Korean cuisine · Responsible for preparing, cooking, and presenting high-quality dishes within the section, and ensuring that kitchen activities operate in a timely manner · Knowledge in good manufacturing practices is an ...
-
Executive Assistant
Natagpuan sa: Talent PH A C2 - 19 oras ang nakalipas
Jobs PH AR Quezon City, Pilipinas PermanentCOMPETENCIES:A. Knowledge Requirement: · • Must be a graduate of any 4-year course, with a Degree preferably in BusinessAdministration, Mass Communication, Marketing, Journalism or related field.B. Skills Requirement: · • Strong administration and organizational skills · • Excell ...
-
Executive Assistant to the President/3-5 yrs experience/QC
Natagpuan sa: Talent PH A C2 - 1 araw ang nakalipas
Dempsey Inc Quezon City, Pilipinas PermanentII.Key Responsibilities:1. Assists and acts in a confidential capacity to the President in providing advanced anddiversified executive support and managing the overall operation of the executive office.2. Anticipates matters to be attended to by the President and advises procedur ...
-
Lead Web Developer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Quezon City, Pilipinas PermanentA bachelor's degree in IT, computer science, management, or other related fields. · 5+ years' hands on experience in Full Stack Web Development · a. PHP, PHP framework - Laravel / CodeIgniter · b. API / Web Services - REST / SOAP · c. HTML5, CSS3, JavaScript, jQuery, Ajax, Boo ...
-
Sous Chef
Natagpuan sa: Foundit PH A2 - 6 araw ang nakalipas
The Moment Group of Restaurants Quezon City, Pilipinas Buong orasCompany Description · The Moment Group of Restaurants is a dynamic F&B company located in Quezon City. With a deep understanding of the evolving tastes of Filipino diners, we have established 13 homegrown food brands, including Manam Comfort Filipino, 8Cuts Burgers, Ooma Bold Jap ...
-
Head Cook
Natagpuan sa: Talent PH A C2 - 7 oras ang nakalipas
Global Roast Food Corp Quezon City, Pilipinas Buong orasJob DescriptionWith culinary experience specializing on Korean cuisineResponsible for preparing, cooking, and presenting high-quality dishes within the section, and ensuring that kitchen activities operate in a timely mannerKnowledge in good manufacturing practices is an advantag ...
-
Kitchen Staff
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Top Asia Quezon City, PilipinasAbout Us · Top Asia is a leading Food and Beverage service provider. We seek a Kitchen Staff that is willing to learn to provide quality food to the customer. · Candidate Profile · It is important that you share our core values, organized, flexible, and enjoy working with a team. ...
-
Head of Finance and Accounting
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Cabalen Group Quezon City, Philippines, Pilipinas Buong orasCompany Description · Cabalen Group is a group of casual-fine dining restaurants specializing in authentic Capampangan dishes and Filipino specialties. With roots in Pampanga, known for its sumptuous food and talented cooks, Cabalen has become synonymous with good taste and culin ...
-
Kitchen Staff
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Top Asia Quezon City, PilipinasAbout Us · Top Asia is a leading Food and Beverage service provider. We seek a Kitchen Staff that is willing to learn to provide quality food to the customer. · Candidate Profile · It is important that you share our core values, organized, flexible, and enjoy working with a team. ...
-
Senior Marketing Associate
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Ayala Malls Quezon City, PilipinasAs a SENIOR MARKETING ASSOCIATE, you will be responsible for handling the following: · 1. Assists in the daily mall marketing operations functions in his/her specific mall assignment · such as but not limited to the following: · a. Advertising, Promotions, Public Relations, and M ...
-
Manager, Creatives
Natagpuan sa: Foundit PH A2 - 1 araw ang nakalipas
Solaire Resort Quezon City, Philippines, Pilipinas Buong orasProvide creative leadership, direction, and vision to the in-house agency to ensure consistent, high-quality and on-brand output. · Oversee the development & execution of creative projects, including concepts ideation, design, copywriting, production, & delivery of integrated ma ...
-
Lead Web Developer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resources Management Inc Quezon City, Pilipinas PermanentA bachelor's degree in IT, computer science, management, or other related fields. · 5+ years' hands on experience in Full Stack Web Development · a. PHP, PHP framework - Laravel / CodeIgniter · b. API / Web Services - REST / SOAP · c. HTML5, CSS3, JavaScript, jQuery, Ajax, Boo ...
-
Executive Assistant to the President/3-5 yrs experience/QC
Natagpuan sa: Trabajos diarios PH C2 - 1 araw ang nakalipas
Dempsey Inc Quezon City, PilipinasII.Key Responsibilities: · 1. Assists and acts in a confidential capacity to the President in providing advanced and · diversified executive support and managing the overall operation of the executive office. · 2. Anticipates matters to be attended to by the President and advises ...
-
Income Auditor
Natagpuan sa: Foundit PH A2 - 3 oras ang nakalipas
IHG Hotels & Resorts Philippines, Quezon City, Pilipinas Buong orasThe normal scope and work performed includes but is not limited to: · Audit all revenue transactions for techniques consistency, and methods used to meet hotel's standards and local policies and procedures. Examine all the transactions for accuracy and ensure the trials tally. · ...