IT Genesys Specialist - Taguig, National Capital Region

The IT Genesys Specialist is responsible for the effective use of applications provided to business teams and end users. · Genesys applications and systems support/administration in a multi-cultured environment · Resolution of Genesys production platform incidents · Day-to-day co ...

Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. · ...

This Technology Analyst role involves providing L2/L3 support for Avaya Aura and Genesys Cloud CX platforms. · ...

The NCMS Prior Authorizations Specialist I is responsible for the initiation of the prior authorization process for medical procedures, medications, and other healthcare services. · This entry-level role involves working closely with healthcare providers insurance companies and p ...

The Prior Authorization Supervisor is responsible for overseeing operations of prior authorization department ensuring compliance with payer guidelines managing staff. · ...

The Leave Administration Support Specialist plays a key role in supporting the U.S.-based Leave Administration team by managing inbound calls, chats, emails and faxes related to employee leaves of absence. · This position is primarily responsible for assisting employees HR repres ...

+We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. · ...

Mosed Corporation seeks a Customer Success Specialist who will ensure seamless experiences for clients by providing exceptional support. · Being the first point of contact across multiple channels for anyone who gets in touch with MyAssets, · Demonstrating an exceptional product ...

What's in it for you? · Day 1 HMO coverage — plus 2 FREE dependents · Accrued vacation and sick leave credits · Life insurance coverage · A refreshing and supportive culture — we know people make the difference · ...

This role involves working as an ambassador for Centralized WFM function for Intraday Management, delivering designated reporting activities and developing WFM staff. · Day 1 HMO coverage — plus 2 FREE dependents · Accrued vacation and sick leave credits · Life insurance coverage ...

The Human Resources Specialist plays a key role in supporting the U.S.-based Leave Administration team by managing inbound calls, chats, emails and faxes related to employee leaves of absence. · ...

The Role · At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. You'll have the opportunity to work on impactful projects, develop your skills, and grow within a suppo ...

Thumbtack helps millions of people confidently care for their homes. · We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. · Deliver best-in-class service via phone, email, chat, and text, · ...

The WFM Command Center Analyst is responsible for real-time performance management across our contact center network and acts as a key support partner to Command Center Operations Managers.This role ensures operational continuity by executing intraday interventions, maintaining a ...

The WFM Command Center Analyst is responsible for real-time performance management across our contact center network and acts as a key support partner to Command Center Operations Managers. This role ensures operational continuity by executing intraday interventions,maintaining a ...

The Experiments Team sits at the intersection of customer experience, operations, and product innovation, · working hands-on with customers and pros to test, refine, · and help scale new service models at Thumbtack.Deliver best-in-class service via phone, · email, chat, and text, ...

The Leave Administration Support Specialist plays a key role in supporting the U.S.-based Leave Administration team by managing inbound calls, chats, emails and faxes related to employee leaves of absence. · Answer incoming calls and live chats from employees regarding their leav ...

+Job summary · The WFM Command Center Analyst is responsible for real-time performance management across our contact center network and acts as a key support partner to Command Center Operations Managers. · Support Command Center Operations Managers by providing real-time data, a ...

The Quality Assurance & Workforce Specialist will monitor and evaluate service quality and workforce performance to ensure operational excellence and compliance with established standards. · ...

Dialer Specialist is responsible for managing outbound dialing systems to ensure efficient call delivery. · ...