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    SAP FICO Functional Analyst - Metro Manila / NCR, Pilipinas - The Dairy Farm Company Limited ROHQ

    The Dairy Farm Company Limited ROHQ
    The Dairy Farm Company Limited ROHQ Metro Manila / NCR, Pilipinas

    6 araw ang nakalipas

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    Buong oras
    Paglalarawan
    The RoleThe DFSC SAP Functional Analyst - Finance provides the 2nd level support and primary contact for standard to medium complexity applications in production. The role also ensures continuous smooth operation of assigned production applications, and fulfils ad-hoc requests.
    Key Responsibilities
    • Handles problem isolation and issue resolution for minor to medium complexity applications.
    • Carries out agreed maintenance tasks.
    • Work closely with other teams such as developers and technical engineers for the resolution of identified issues.
    • Monitors application performance, obtain performance statistics and alert teams to make recommendations for improvement.
    • Assists in the handling of complex application systems in production.
    • Form part of the level 2 SAP support team.
    • Comply with level 2 support processes and procedures.
    • Interact with level 1 support and service management teams within the country where SAP has been deployed.
    • Interact with Group organisations across the company footprint.
    • Analyze tickets in line with Target Operating Model configuration and recommend changes where required; escalate to Level 3 support when necessary.
    • Document TO-BE business process aligned to Business Target Operating Model and standard SAP application functionality.
    • Document functional application configurations.
    • Document functional enhancement to SAP, inclusive of Screens, Interfaces, and Report's. This must be completed while adhering to the Company Change Request process.
    • Interact with development resources to ensure compliance with functional designs.
    • Prepare test scenarios and scripts to be used through the application testing cycle.
    • Support application, integration, regression and user acceptance testing.
    • Review of application training materials.
    Key Requirements
    • Graduate of any IT related course
    • Solid 3-5 years relevant working experience.
    • Knowledgeable in computer concepts and functionalities.
    • Proficient in Microsoft office.
    • Knowledgeable and understands computer concepts in Windows.
    • Knowledgeable and understands computer concepts in UNIX/LINUX.
    • Good understanding in SAP area is essential.
    • o SAP Finance G/L
    • o SAP Finance AR/AP Processing
    • o SAP Finance Integration
    • Able to understand SAP interface technology in IDOC and RFC
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