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Technical Support
4 araw ang nakalipas
ETeam Workforce Private Corporation cebu, PilipinasCompany Name: IONOS · Set up: Onsite (15th and 16th Floor, i3 Building, Abad Street, Asiatown, IT Park, Cebu City, 6000) · Position: Technical Support Representative · Qualifications: · No BPO experience is welcome to apply as long as you are College Graduate · At least HS/SHS an ...
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Technical Support Engineer
2 araw ang nakalipas
Supporting Enterprises Central Visayas, Pilipinas Buong orasJob Details: · 22k Salary Offer · Hybrid Setup · With HMO · With a 20k Signing bonus · Â Job Requirements: · Strong understanding of API integration, with hands-on experience in API troubleshooting and problem resolution. · Proficiency in HTML, CSS, and JavaScript to effectivel ...
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Technical Support Specialist
1 araw ang nakalipas
Boldr Central Visayas, PilipinasWhat Is Your Role · The technical support specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for technology and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot our pla ...
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Technical Support Specialist
15 oras ang nakalipas
NUSTAR Resort Central Visayas, Pilipinas Buong orasDepartment · Service Delivery · Employee Type · Probationary · Position Description · Job Responsibilities:Perform basic computer troubleshooting on client's workstations. · Provide first-level technical support and preliminary investigation for customer issues and service reques ...
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Junior Technical Support Engineer
1 araw ang nakalipas
8x8 Central Visayas, Pilipinas Buong orasAt 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer E ...
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Server Technical Support Representative
15 oras ang nakalipas
ETeam Workforce Private Corporation Cebu, PilipinasHIRING HIRING · Role: SERVER TECHNICAL SUPPORT REPRESENTATIVES (3 vacancies) · Location: IT Park, Cebu City · Salary: 22k-25k (depending on experience) · Qualifications: · ● At least 2nd year College Level or Graduate of an IT or Computer Science course · ● At least 6 months ...
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Voice Technical Support Representative
19 oras ang nakalipas
Bold Business Central Visayas, PilipinasLooking for an exciting career in telecom Our client is looking for talented telco supports to join their team: · We are Bold Business, a US-based leading solutions company in the telecommunications industry. We are always on the lookout for talented individuals to join our team. ...
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Anaplan Model Builder
1 araw ang nakalipas
VISEO ASIA Central Visayas, Pilipinas Buong orasAnaplan Consultant · Responsibilities: · I. Project implementation and support · •Collect, understand and communicate the business requirements for the project, and translating these into functional specifications. · •Set-up solution and define/deploy/test functional specificatio ...
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TTEC Cebu
15 oras ang nakalipas
TTEC Customer Care Management Philippines Inc Central Visayas, PilipinasBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC · Our employees have spoken. Our purpose, tea ...
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Technical Training Instructions Head
1 araw ang nakalipas
AboitizPower Central Visayas, Pilipinas Buong orasJob Description: · The position is responsible for overseeing the instructions pillar of the business group's (Thermal Power Plants) Technical Academy which mainly functions for the implementation of technical training and development programs for Operations and Maintenance. It w ...
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PHP Application Support
1 araw ang nakalipas
Hawodtechsolutions Central Visayas, PilipinasJob Description: · We're looking for an experienced Software Engineer who will be working in support of a PHP application. You will be working with current application support and reacting to P1 / P2 / P3 events. · We're looking for someone who is highly adaptable and a natural ...
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Engineering Manager
2 araw ang nakalipas
Hawodtechsolutions Central Visayas, PilipinasJob Description: · Company Description · Our company headquarters located in Japan. It is a Digital Creative Studio/Software Development Company which has 6 branches in 4 countries (Japan, Vietnam, Cambodia, and the Philippines) with over 2500 software developers. · Job Descrip ...
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Project Support Engineer
3 araw ang nakalipas
AvePoint Central Visayas, Pilipinas Buong orasCompany Description · AvePoint is a leading provider of solutions for optimizing SaaS operations and securing collaboration. With over 17,000 customers worldwide, our advanced platform helps modernize the digital workplace across Microsoft, Google, Salesforce, and other collabora ...
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Oracle PL/SQL Developer
4 araw ang nakalipas
Qualfon Central Visayas, Pilipinas Buong orasWork arrangement: On-site (IT Park, Cebu) · GENERAL DESCRIPTION: · This position is responsible for providing 1st and 2nd level support for customer agent support systems in order to fix customer transaction issues. Experience in Call center support activities. Good SQL/ PLSQL Sk ...
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Oracle PL/SQL Developer
1 araw ang nakalipas
Qualfon Philippines, Central Visayas, Pilipinas Buong orasWork arrangement: On-site (IT Park, Cebu) · GENERAL DESCRIPTION: · This position is responsible for providing 1st and 2nd level support for customer agent support systems in order to fix customer transaction issues. Experience in Call center support activities. Good SQL/ PLSQL Sk ...
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Request For Proposal
1 araw ang nakalipas
Helpware Central Visayas, Pilipinas Buong orasRFP Manager leads cross-functional teams to deliver compliant proposals to funders within established timelines. Manage captures and proposals of varying complexity, sectors, and values. Facilitate the capture and proposal development process, ensuring adherence to funder require ...
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Java Developer
1 araw ang nakalipas
Brixio Central Visayas, PilipinasAs a Backend Java Engineer, the role will be in charge for design, implementation, and testing of J2EE (Java Platform Enterprise Edition) and SOA (Service Oriented Architecture) middleware and web applications based on HCL commerce version 9.1 framework (formerly known IBM Web Sp ...
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Systems Engineer
4 araw ang nakalipas
CallTek Central Visayas, Pilipinas Buong oras· Staff4Me is currently seeking a dedicated and experienced Break-fix Engineer to join our team. As a Break-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients an ...
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Junior Naval Architect
1 araw ang nakalipas
BSA Solutions Careers Central Visayas, PilipinasAbout Us · BSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of succe ...
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IT Improvement Manager
1 araw ang nakalipas
Qualfon Central Visayas, Pilipinas Buong orasWork set-up: Onsite · Work schedule: PH Night Shift · Work location: IT Park, Cebu · Job Summary: · Maintain an evolving Knowledgebase of Tools (Verint, Citrix, TAS, etc.) · Know the improvement opportunities of each tool or on the process by which the tool is being used. · Estab ...
Technical Support - Central Visayas, Pilipinas - Fusion CX
1 araw ang nakalipas
Paglalarawan
Job Summary
 The Call Center Agent- Technical answers / follow up on inbound calls, chats, and emails from customers to provide a high level of service, ensure customers understand product features and benefits and also provide accurate product and service information.
Job Duties and Responsibilities
Identify, research, notate, and resolve customer emails, chats, or calls.
Recognize, document, and alert Management of trends in customer calls, chats, or emails.
Recommend process improvements based on interactions with customers and the customer experience.
Escalate calls, chats, or emails as outlined.
Apply a positive and professional attitude and image for all internal and external customers
Uphold company policy and procedures.
Follow outlined procedures as they pertain to support team guidelines.
Perform other functions as assigned by management
Minimum Qualifications
At least SHS graduate
At least 6 months of BPO Exp
Excellent communication skills - verbal and written
Willing to work on-site
Can start ASAP
