CSR - Food Delivery Agent - Ermita

We're growing and we want you to join our Non-Voice Account Team. You'll experience a one-day hiring process with up to Php28K plus monthly commissions. · Responsibilities: · Manage non-voice account tasks including data entry email correspondence chat support. · Provide accurate ...

We are mass hiring Call Center Agents across our Las Piñas sites Start your career with no prior BPO experience needed. · Address customer questions concerns and complaints efficiently escalating issues as needed for prompt resolution. · Accurately record and update customer inte ...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. · Conduct regular a ...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. · ...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home at work or on the go People talk about O2O ...

The Portfolio Account Specialist is responsible for the oversight and management of a designated portfolio of customer accounts tied to a specific agent or group of agents. This role serves as the primary point of coordination between internal teams and the agent/sales/ops ensuri ...

The Driver Operations Lead (Call-Out Supervisor) oversees daily call-out team operations ensuring agents engage effectively with leads meet performance targets and provide excellent service. · Operational Oversight · Performance Monitoring & Coaching · Reporting & Strategy Implem ...

As VOICE / CCAI Architect you will own end-to-end architecture of Google CCAI-powered voice solutions · Architect and implement Google CCAI solutions including Dialogflow ES/CX Voicebots Smart IVR and Virtual Agents. · Design conversation flows intent models and logic for natural ...

We're looking for a visionary AI Leads and Engineers at various career levels to work on development of AI based models and solutions using different modalities – Text, Image, Video, Speech & Audio, and Multi modal. · ...

The Customer Service Team Lead oversees and supports the customer service team to ensure high-quality service delivery. · Handle critical and escalated concerns from the agents until they are resolved. · Provide immediate assistance to CCC Ops agent in handling complex concerns. ...

The Customer Service Team Lead oversees and supports the customer service team to ensure high-quality service delivery. They manage daily operations, provide guidance and training, handle escalated issues, monitor performance metrics, and foster a positive team environment to enh ...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O ...

We are looking for a Customer Service Team Lead to oversee and support a team of customer service representatives in delivering excellent customer experience. · Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology.We of ...

The Senior Technical Lead is responsible for leading software development projects with a focus on web-based and SaaS products. · Led design development release maintenance software development projects. · ...

The Software Engineer role at PCI Tech Center involves leading software development projects for web-based and SaaS products. · ...

This is the job description for service desk lead l1. The role involves supporting service desk agents in prompt delivery and customer service. It also includes advising and collaborating with agents on current issues, managing escalated work orders, coordinating with other IT te ...

+ Support service desk agents in prompt delivery & customer service+ Advise and collaborate with agents on current issues and works toward the ticket resolution+ Manage escalated work orders from ServiceDesk team to resolve tickets+ Coordinate with other IT teams for closure of e ...

The Customer Service Assistant Shift Lead supports the Team Lead /Sr. Customer · Service Officer and/or CS Head in managing the daily activities of the Customer Service team to · ensure smooth operations, consistent service quality, and achievement of performance targets. · This ...

We're building a professional services team here in Manila. · Become an expert in MPower Proactive AI Agents solution design consultancy and implementation · Work with global teams to build, test and support customer journeys and conversations from specification using our interna ...