Information Technology Service Desk - Central Luzon - Tata Consultancy Services

Essential Responsibilities and Duties · Provides First and second-line investigation and diagnosis · Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines · Escalates unresolved incidents/service requests within agreed timescales · Lo ...

Duties And Responsibilities: · Serve as the first point of contact for customers seeking technical assistance over the phone or email · Perform remote troubleshooting through diagnostic techniques and pertinent questions · Determine the best solution based on the issue and detail ...

Provide support thru phone calls, email, chat. · With experience in providing support thru phone calls, email, chat. · ...

As a Service Desk Analyst you will serve as the primary point of contact for IT support providing assistance and guidance to end-users.You will troubleshoot issues manage incidents and ensure timely resolution of service requests Your expertise will contribute to maintaining high ...

Serve as the first point of contact with clients who need technical assistance via phone or email and manage Help Desk tickets in a timely manner. · ...

· TASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga. · Benefits: · Quarterly performance bonus. · Outstanding career development opportunities and fast-track career progression. · Enjoy a fair work-life balance. · HMO and life ins ...

+ Job summary: Serve as the first point of contact with clients who need technical assistance via phone or email. · + Qualifications: Sound technical knowledge of Windows-based Operating Systems and Microsoft desktop products, · Sound knowledge of Windows 11, Microsoft Office, an ...

The Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. · Oversee day-to-day activities of the service desk. · Assign, monitor, and escalate tickets as required t ...

As a Service Desk Analyst you will serve as the primary point of contact for IT support providing assistance and guidance to end-users You will be responsible for troubleshooting issues managing incidents and ensuring timely resolution of service requests Your expertise will cont ...

Serve as the primary point of contact for IT support providing assistance and guidance to end-users troubleshooting issues managing incidents and ensuring timely resolution of service requests. · ...

THIS ROLE IS A WORK FROM OFFICE SET UP OUT OF CLARK GLOBAL CITY PAMPANGA PHILIPPINES · Position: Global Service Desk Engineer – Level 1 · Location: Clark Global City Pampanga · Suitable for: College graduates, BPO background or those looking to enter IT Industry · Key Tasks: · En ...

We'll handle initial evaluations through a phone conversation. · The application steps can be done remotely or in person.Ready for onsite duties with rotating shifts · ...

We are looking for a BPO Service Desk Trainer to join our team. The ideal candidate will have a Bachelor's degree in any field and at least 4 years of total BPO experience, including 2 years as a trainer. · ...

We re growing and we re looking for passionate people who want to work in a smarter stronger and more exciting team environment.Provide Level 1 technical support to internal and external customers via voice email and chat using the Global ITSM. · Act as the primary contact point ...

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application. · The Service Coordinator is the main backbone of the Service Delivery Team, · assigning tasks and making sure that all our techs and engineers are wo ...

This role involves prompt resolution of logged incidents and maintaining professional communication with customers. The job requires experience in UNIX, willingness to do both hardware and software support, understanding of basic computer principles, and ability to be assigned on ...

About our Service Desk Engineers: · They work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a 24X7X365 environment. · ...

Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email, chat to ensure courteous, timely and effective resolution of end-user issues. · ...

A Service Desk Analyst will help clients maximize their opportunities by providing initial assistance to users via phone, email or ticketing systems and addressing common issues such as password resets and software installation. · ...

Join Aprio's Business Operations - Information Technology Team as a Service Desk Analyst to help clients maximize their opportunities in a fast-growing firm. · ...