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    Collections Assistant - Manila, Pilipinas - Prudential Guarantee and Assurance, Inc.

    Default job background
    Buong oras
    Paglalarawan
    Monitors collection of accounts being handled by specific Account Officers

    • Prepares Receivables report every month end
    • Prepares Special Statement of Account as requested by clients
    • Verifies payments made and updates the list of outstanding accounts
    • Monitors collection/remittance from treasury department
    • Makes daily collection follow ups from the agent/brokers and prioritizes the overdue accounts
    • Meets with agents/brokers for reconciliation of accounts as needed
    • Provides daily update to superior on the status of accounts
    • Coordinates with the administration group on the preparation of cancellation letters, reminder and production letters sent to clients thru the account officer
    • Discusses and coordinates with the Account Officers the problem accounts and include these in the weekly Collection Meeting
    • Verifies premium deposits, overpayment and floating payments per agent/broker
    • Monitors commission on direct payments
    • Requests refund premium
    • Answers to client's queries
    • Attends collection meetings
    • Performs other functions that may be assigned from time to time

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