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    Client Specialist - Philippines, Pilipinas - MicroSourcing

    MicroSourcing
    MicroSourcing Philippines, Pilipinas

    3 araw ang nakalipas

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan
    With over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.

    A Sr. Client Implementation Specialist is expected to:

    The person will be responsible for leading the transition/implementation/set up of new small Clients to the Operations environment.

    . Provide support and expertise to clients on recruitment, technology, operations with the help of various support Departments to ensure successful launch of new Clientu0027s operation.

    . Administrative/Support
    - Responsible for supporting transition back-end documentation for small client businesses
    - Ensure adherence to TATs set for each task assigned
    - Coordination with Shared Services to drive action required through filing of tickets and oversee completion in a timely manner. Responsible for leading and driving action required from Shared Services including Talent Acquisition, Information Technology, Operations, HR Facilities and Legal
    - Draft and submit regular and adhoc reports as assigned
    - Manage special projects as assigned

    . Project Management
    - Responsible for end to end transition management of small client businesses into the operations environment including initiating, planning, scheduling, executing and controlling transition projects
    - Responsible for planning and facilitating client meetings, maintenance of project plans and completion of all required handover documents
    - Monitors and tracks the progress of each transition project and provides periodic reporting of risks and progress to the client, project team members and Implementation Manager.
    - Ensures risks and impacts to the clients are identified and addressed
    - Establishes and manages relationships that may include both external and internal employees

    What it takes to be part of our team:

    . Bacheloru0027s Degree in any field.
    . At least 2-3 years of experience in administration, project management and customer service
    . Excellent Communication skills, both written and verbal
    . Proficient in MS Office and Google-Suite Applications
    . Amenable to work on a later Midshift Schedule
    . Amenable to Work On-Site (MOA) during probationary period then will transition to Hybrid Set-Up upon regularization.

    Whatu0027s in it for you
    • Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
    • A very collaborative work culture
    Find a balance between work and life that fits you. Do what you do best with MicroSourcing

    For more information, visit

    .Terms & Conditions apply

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