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    Monitoring and Observability Analyst - Metro Manila, Pilipinas - John Clements Consultants Inc

    John Clements Consultants Inc background
    Paglalarawan
    The successful candidate will work closely with other leaders in infrastructure engineering, product development, operations, and Application support to enable monitoring that will ensure service reliability. He/she must understand how different methods of service and system monitoring can be configured to provide a holistic view of IT services, how Company infrastructure and application systems integrate and be able to pinpoint where monitoring systems require improvement.
    As part of a 24/7/365 operation, this is an Office based and rotating shift role.
    Responsibilities
    • Instrument monitoring solutions on various infrastructure platforms.
    • Scripting custom monitoring solutions & AI instrumentation.
    • Capable of troubleshooting & identifying issues and provide solutions.
    • Accountable for the deliveries of the Global Tools team from both strategy and day to day operations perspective.
    • Actively promote a culture of continuous improvement and ensure that a steady stream of incremental improvements is delivered.
    • Effective communication and collaboration with the Infrastructure and Application teams.
    Qualifications
    • Bachelor's Degree in Computer Science, Engineering or any Computer related courses
    • At least 5 years' solid coding experience in using scripting languages such as Java, JSON, Ruby, Python, Powershell, Javascript, Regex
    • Advanced knowledge of Docker, Cloud Foundry and Azure Kubernetes as well as other components supporting a highly automated, resilient engineering platform..
    • Solid experience in building the Four Golden Signal of SRE, performance and reliability story using the full stack functionality of New Relic, Statseeker or Azure Monitor, Grafana, xMatters, MoogSoft, Dynatrace, DEVO
    • Experience working with OpenStack, Linux/UNIX, minions, Docker, Containers, AKS, microservices and Microsoft Azure.
    • Familiarity with REST API development principles and practical application and knowledge of modern software architectures
    • Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks.
    • Experience with open-source technology, software development and system engineering, automation and predictive analytics.
    • Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace
    • Effective decision making / problem solving skills (debugging, testing)
    • Experience on site reliability engineers (SREs) concepts and a proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
    • Ability to build effective relationships with internal/external stakeholders. Be part of initiatives to develop and improve standards, practices and methodologies.
    • Collaboration & team skills - In-depth.
    • Analytical and problem-solving skills - In-depth.
    • Influence skills - In-depth.
    • Data driven decision making - In-depth.
    Work Arrangement: Full Onsite Set-up
    Schedule: rotating shift (Compressed schedule)
    Location: Quezon City

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