- Assist inbound/outbound patient calls
- Address all queries from patients (insurance update, payment inquiry, refund request, etc.)
- Understand Client's Business strategy and managed billing concerns
- Utilize and be familiar with current system functions, applications and enhancements
- The Customer Care Associate must achieve and maintain Client's Key Performance Measures
- Suggest and share ideas for system improvement
- Experiments with and accepts new ideas in a positive and timely manner
- Ensures confidentiality, integrity, and availability of information critical to fulfilling the
- Remain compliant with the relevant business, local and international regulatory and legislative
- Other related duties may be assigned from time to time
- Preferably College Graduate or at least 2 years in College.
- Degrees and Courses related to the Medical Field is a plus.
- Strong written and verbal communication skills.
- Ability to work effectively with minimal supervision.
- Ability to work with confidential information.
- Able to perform simple mathematical calculations.
- Detail oriented.
- Proficient in the use of email.
- Highly motivated self-starter.
- Organized, able to set priorities and meet deadlines.
- Dependable and reliable.
- Team player being supportive of Department and Company goals and policies.
- Willing to work in night shift
- Previous call center experience related to Medical Accounts and Programs is a plus.
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Loans Associate
6 araw ang nakalipas
East West Banking Corporation Philippines, Central Visayas, Pilipinas Buong orasAbout The Job · Location: Cebu (Grand Cenia) & Davao (Bajada) · Corporate Title: Loans Associate · Work Arrangement: Onsite · Our Consumer Lending Team is looking for experienced professionals to join us in our Cebu & Davao site in the role of Loans Associate. · As a Loan Associ ...
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Customer Sales and Service Associate
6 araw ang nakalipas
Bank of the Philippine Islands (BPI) Philippines, Central Visayas, Pilipinas Buong orasThe Customer Sales and Service Associate provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. · Specific Functions: · 1. Processing over-the-counter transactions such as cash and check dep ...
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Project Development Specialist
6 araw ang nakalipas
Ayala Land, Inc. Central Visayas, Philippines, Pilipinas Buong orasAyalaLand Premier is looking Project Development Associates to be assigned in Cebu. The PD will assist in the land acquisition/deal-making stage of the project development process and prepares project brief components with guidance. The Project Development Assist also participate ...
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Technical Support Representative
6 araw ang nakalipas
Boldr Philippines, Eastern Visayas, Pilipinas Buong orasThis position has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our product. The technical Support Representative work environment is focused on providing support to customers, partners and colleague ...
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Marine Documentation Engineer
6 araw ang nakalipas
BSA Solutions Careers Philippines, Central Visayas, Pilipinas Buong orasAbout Us · BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be th ...
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Customer Care Consultant
1 linggo ang nakalipas
Diversify Intelligent Staffing Solutions Inc Central Visayas, Pilipinas Buong orasJob Description · #WorkOnsite · #Dayshift · #UrgentJoining · #CustomerCare · The Customer Care Consultant provides a high level of Customer Service by acting as a liaison between consumers and the business, ensuring customer satisfaction through timely resolution of concerns ...
Customer Care Associate - Philippines, Central Visayas, Pilipinas - PMAXGlobal
6 araw ang nakalipas
Paglalarawan
Provides assistance with customer inquiries related to insurance updates, payments and among others.The Customer Service Associate will be instrumental in customer retention by addressing concerns and Insurance issues, and by communicating in a professional, positive manner. This position requires multitasking skills by listening and speaking to customers, navigating computers, and updating the needed documentation simultaneously.Duties And Responsibilities
(HIPAA)