Compensation & Benefits Sr. Manager | BPO HR - Metro Manila / NCR - Ben Edictio Search

The BPO Manager is responsible for end-to-end service delivery of assigned client accounts ensuring SLA compliance quality excellence cost efficiency and client satisfaction This role leads multiple teams drives performance improvement manages client relationships and ensures reg ...

We are currently seeking a BPO Manager to join our team in Metro Manila, Quezon (PH-QUE), Philippines (PH). Responsible for end-to-end service delivery of assigned client accounts, ensuring SLA compliance, quality excellence, cost efficiency, and client satisfaction. · This role ...

Company Description · TSA Group is Australia's leading specialist in customer experience (CX) consultancy and services. We are dedicated to transforming how brands interact with their customers by combining local expertise with sophisticated CX technology. Our focus is on creatin ...

Company Description · TSA Group is Australia's leading specialist in customer experience (CX) consultancy and services. We are dedicated to transforming how brands interact with their customers by combining local expertise with sophisticated CX technology. Our focus is on creatin ...

Req ID: · 352054 · NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. · We are currently seeking a BPO Manager to join our team in M ...

Job Title: Sales Manager – Global BPO & Niche Services · (Australia and NZ) · Sales Leader responsible for closing complex outsourcing deals and building predictable revenue pipelines in Australia and New Zealand · Location (Offshore) · - Philippines or India or South Africa (rem ...

Business Development Manager – BPO / Offshore Staffing Sales (Remote – Philippines) · Salary: Up to ₱80,000/month base + performance commissions · Commissions: Top performers consistently earn ₱30,000–₱40,000/month after ramp-up · Location: Philippines (Remote) · Industry: BPO / ...

We are hiring an Operations Manager to lead our BPO account. · ...

· About the job BPO Assistant Manager - Quality Excellence (MOA, Pasay) - Onsite · About the job Assistant Manager - Quality Excellence (MOA Pasay) | Onsite · Work Setup: 100% onsite | Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL) · Start Date: ASAP · Requirements: · Colleg ...

We are looking for an Operations Manager who has passion in providing strong leadership for the operation in supporting the company. · ...

The BPO Quality Manager is responsible for developing and implementing effective quality control processes to meet stakeholder needs and requirements. · Understand the stakeholder's need and requirements to develop an effective quality control process. · Communicate all relevant ...

The role is expected to communicate with Client, understand their requirements and concerns, transfer the work from Client into Transcosmos and form a new operation team. · This role will own the client's BPO portfolio including manage transition project of  Financial Assistant s ...

The BPO Application Manager role involves creating a CRM roadmap in alignment with business goals and collaborating with other teams to ensure continuous development of CRM functionalities. · Create the CRM's roadmap in alignment with business goals. · Plan and oversee CRM develo ...

We are hiring for passionate and talented Performance Excellence Lead/Manager. Our people enjoy some amazing perks, · check out a few below: Competitive salary package Exciting employee engagement activities Stability Continuously getting pioneer accounts Learning sessions every ...

The BPO Operations Manager is responsible for leading daily operations to ensure service delivery excellence accurate staffing forecasts and optimal performance through real-time data analysis. · This role drives operational efficiency by translating live performance data into ac ...

· About the job BPO Assistant Manager - Ops (MOA, Pasay) | Onsite · About the job Assistant Manager - Ops (MOA Pasay) | Onsite · Work Setup: 100% onsite · Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL) · Requirements: · 2 years TL/People management experience · Domain expert ...

What you'll be doing · Manage and lead a team of contact centre supervisors and agents to ensure efficient and effective operations · Monitor and analyse key performance metrics to identify areas for improvement and drive continuous optimisation · Develop and implement operationa ...

· About the job: HRBP Manager (MOA Pasay) | Hybrid · Work Setup: Hybrid (twice a week), but additional onsite presence is required based on business needs such as DOLE hearings, groundwork, or addressing employee complaints | Location: MOA Pasay · Work Schedule: Mid-shift · Resp ...

PRIMARY DUTIES AND RESPONSIBILITIES: · Project- manages the smooth roll out of courses at the location. · Work on areas identified for improvement based on feedback received about the quality of the training programs. · To ensure confidentiality, integrity and availability of all ...

· About the job: HR Manager (Ortigas) | Onsite · Work Setup: 100% Onsite · Schedule: shift · Location: Ortigas · Non-negotiables: · At least 3 years' experience as HR Manager in a BPO setup · Must have experience with end-to-end talent acquisition for both volume and support lea ...

What you'll be doing · Lead and manage a team of customer service and sales representatives, providing coaching, training and performance management to drive consistently high levels of service · Monitor and analyse key operational metrics to identify areas for improvement and im ...