- Provide technical support and maintenance for Android and mostly iOS applications, ensuring high performance, reliability, and user experience.
- Perform a detailed on-site evaluation of the unattended devices, assessing their compatibility with existing systems and software.
- Visit clients for on-site troubleshooting and support. Diagnose and resolve complex issues in real-time, working closely with the client to minimize downtime and disruptions.
- Engage in minor development and enhancement tasks to improve application functionality and user experience, working closely with the development team to implement updates efficiently.
- Collaborate with development teams to identify, diagnose, and resolve application issues, minimizing downtime and enhancing user satisfaction.
- Monitor app performance metrics and user feedback to proactively address potential issues.
- Assist in the deployment of app updates and new features, ensuring a smooth transition and minimal user disruption.
- Develop and maintain documentation related to application support processes, issue resolution, and user guides.
- Communicate effectively with users and stakeholders to understand their needs and provide appropriate solutions or guidance.
- Stay abreast of the latest trends and technologies in mobile app development to implement best practices and continuous improvement initiatives.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Demonstrated experience in mobile application support, with hands-on experience in minor development tasks for Android and iOS platforms.
- Solid understanding of the mobile app development lifecycle and the unique challenges of supporting mobile environments.
- Proficiency in programming languages relevant to mobile app development, such as Kotlin for Android and Swift for iOS.
- Strong problem-solving skills, with the ability to troubleshoot and debug mobile applications effectively.
- Familiarity with mobile app monitoring tools and methodologies for performance optimization.
- Excellent communication skills, capable of working collaboratively within a team and engaging effectively with users and stakeholders.
- A commitment to continuous learning and improvement, with a willingness to embrace new technologies and methodologies to enhance app quality and support processes.
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Application Support
1 linggo ang nakalipas
Seven Seven Philippines, Pilipinas Buong orasCompany Description · Seven Seven is a global IT professional services firm, dedicated to providing top-notch tech professionals to Fortune 500 companies. With over 20 years of experience, we are a trusted partner in delivering high-quality IT solutions. · Role Description · This ...
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Application Support
1 linggo ang nakalipas
NNIT Philippines, Pilipinas Buong orasApplication Support Consultant for Life Science · QUALIFICATIONS: · Required · 1. Technical · Minimum 3 years of experience in handling incidents, service requests (L1 and L2), and change management. · Experience in application monitoring, analysis, troubleshooting, and configura ...
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Application Support Assistant
2 araw ang nakalipas
SM Investments Philippines, Pilipinas Buong orasGeneral Duties · 1. Understanding the systems/applications being used by the process owners to be able to help them when they escalate concerns. · 2. Always available and accessible to provide technical support when required troubleshoot application issues. · 3. Managing Ticketed ...
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Application Support Manager
2 araw ang nakalipas
Stealth Monitoring, Inc. Philippines, Pilipinas Buong orasStealth Monitoring is looking for talented individuals like you Be the next Application Support Manager. · We are looking for an Application Support Manager to oversee our company's hardware, software and computer networks. · Application Support Manager responsibilities include i ...
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Application Support Supervisor
2 araw ang nakalipas
SM Investments Philippines, Pilipinas Buong orasGeneral Duties · Detailed Duties · 1. Understanding the systems/applications being used by the process owners to be able to help them when they escalate concerns. · 2. Always available and accessible to provide technical support when required troubleshoot application issues. · 3. ...
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IT Application Support Associate
2 araw ang nakalipas
Filinvest Development Corporation Philippines, Pilipinas Buong orasFILINVEST COMPANY: CORPORATE TECHNOLOGIES, INC. · JOB SUMMARY: · The Associate, IT Application Support is responsible in providing technical support to end users with the operation and functionality of software applications. Duties includes implementation/roll-out, optimizing sof ...
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Lead Application Support
2 araw ang nakalipas
Seven Seven Philippines, Pilipinas Buong orasCompany Description · Seven Seven is a global IT professional services firm providing top-caliber tech professionals and has been a trusted partner of Fortune 500 companies for over 20 years. Our team is committed to providing exceptional service to our clients, utilizing the lat ...
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Application Support Assistant
2 araw ang nakalipas
SM Investments Philippines, Pilipinas Buong orasGeneral Duties · Detailed Duties · Professional Eligibility · Skills · 1. Has knowledge and expertise in .Net Framework. · 2. Team player, with sense of accountability and ownership. Education · Candidate must possess at least Bachelors Degree in Information Technology, Computer ...
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L3 Application Support
1 linggo ang nakalipas
Seven Seven Philippines, Pilipinas Buong orasWork Setup: Full RTO · Work Location: Makati/Ortigas · Work Schedule: Regular · Responsibilities · Provide 3rd line support to incidents/problems escalated by Level 2 support. · Perform code level investigation/troubleshoot of incidents and problems and implement code changes in ...
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L3 Application Support
2 araw ang nakalipas
GECO Philippines Philippines, Pilipinas Buong orasJob Description · Experts on the Applications · Deep analysis as expert Level 3 · Resolution process and communication to end user through mail, phone call and Ticket update · Domain crisis management and ad hoc communication for high business impacts · Continuous improvement : p ...
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Application Management Support
1 linggo ang nakalipas
KPMG Philippines Philippines, Pilipinas Buong orasProvide technical support using Cloud Platform products, solutions, and APIs. · Identify and document product bugs and feature requests and work with internal support teams as well as customers to implement effective solutions. · Regularly update the Supervisor/Manager in terms o ...
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Application Support Manager
2 araw ang nakalipas
The People's House Corp. Philippines, Pilipinas Buong orasMaintain and optimize local company servers and software. · Resolve issues escalated by technicians and engineers. · Will handle 5-10 App Support resources · Oversee data backup and system security operations. · Protect production environment by ensuring compliance to change/rele ...
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L3 Application Support
2 araw ang nakalipas
GECO Philippines Inc. Philippines, Pilipinas Buong orasJob Description · Experts on the Applications · Deep analysis as expert Level 3 · Resolution process and communication to end user through mail, phone call and Ticket update · Domain crisis management and ad hoc communication for high business impacts · Continuous improvement : p ...
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Applications and Training Support
2 araw ang nakalipas
EMAPTA Philippines, Pilipinas Buong orasJob Description · Job Summary: · As a NetSuite Administrator, you will play a pivotal role in optimizing our organization's use of NetSuite, ensuring seamless integration, and providing expertise to enhance overall business operations. You will collaborate with cross-functional t ...
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Application Support Specialist
1 linggo ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, developm ...
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Application Support Specialist II
1 linggo ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · The Project Automation Specialist II provides local project support for Design and Procurement tools or other enterprise project automation technology. These technical specialists provide any end user project support, project configuration, or special project mo ...
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Finance Applications Support Analyst
2 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasShared Values · - Engender the BG&E Way and incorporate that into policies, processes, systems, and service delivery. · - Implement a 'one-stop-shop' approach to supporting the business, including coordinating cross functional activities to deliver a seamless service. · - Be an a ...
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Application Support Specialist II
1 linggo ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · The Project Automation Specialist II provides local project support for Material Management and Construction tools or other enterprise project automation technology. These technical specialists provide any end user project support, project configuration, or spec ...
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React Native Developer
2 araw ang nakalipas
Stark Asia Solutions Inc. Philippines, Pilipinas Buong orasJob Description · Takes ownership of the entire individual project life cycle from inception to deployment and post-deployment support. · Develops functions and features as requirements and timeline for application. · Maintains application. · Collaborates with developers on the i ...
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CyberArk Operations Engineer
2 araw ang nakalipas
CXC Philippines, Pilipinas Buong orasThe CyberArk Operations Engineer will work with a team of IT professionals to implement, configure, maintain, and support CyberArk solutions to ensure secure access to our infrastructure, applications, and data. · Key Responsibilities: · Deploy, configure, and maintain CyberArk s ...
Mobile Application Support - Philippines, Pilipinas - VeritasPay Philippines Inc.
Paglalarawan
Mobile Application Support (IOS)This dynamic role is designed for a professional who excels in providing exceptional application support while also engaging in minor development tasks. The ideal candidate will ensure our mobile applications' performance, reliability, and user experience meet our high standards. By blending technical support with development capabilities, this role is pivotal in implementing updates, enhancements, and resolving issues to drive continuous improvement and satisfaction of our mobile applications.
Key Responsibilities
