Trabaho
>
Makati City

    T-Crew Scrum Specialist - Makati, Pilipinas - Shell Business Operations - Manila

    Shell Business Operations - Manila
    Shell Business Operations - Manila Makati, Pilipinas

    6 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Principal Accountabilities:

    This role that will strongly leverage the use of current project management structures and the new Agile ways of working. As such T-Crew members will be accountable for:

    • As a process expert will be part of different kaizen groups to identify current process gaps in the 3 main customer journeys that need to be bridged to achieve our transformation strategy.
    • Act as a front-line resource for agile hubs in the review of existing processes and the creation of user stories as they develop MVP plans
    • Engage with front-line process owners across different functions to help identify opportunities, implement improvements, and manage change and engage.
    • Work closely with their T-crew team members to manage, measure, and complete identified activities in a sprint as part of the scrum.
    • Work closely with the Scrum master in developing the user story, defining product backlogs, sprint planning, and managing the cadence to complete the scrum.
    • Act as product testers and first adapters when new technology-driven solutions are rolled out to help improve efficiency and drive better customer experience.
    • Work closely with both local and offshore agile hubs in implementing and launching new processes and tools on the front line.
    • Act as super users, trainers, and change advocates when new innovations are rolled out.
    • Embeds controls, tracks key performance indicators, and provides support for different aspects of any new Agile rollout. Participates in post-sprint reviews to drive continuous improvement in planning and implementation.

    The successful candidate will report to the T-Crew Scrum Master under the North America Organization.

    Additional Job Description

    • Customer Language Proficiency (at least 1 if multiple language business) - C1
    • English Language Proficiency - B2
    • Proficiency in MS Excel and MS Access, BI, and other tools for data analytics

    Other Skills & Experience:

    • Bachelor's degree preferred (Business related major) or equivalent experience
    • Previous experience in Customer service or operations
    • Experience in Microsoft Office GSAP/ H3 experience preferred
    • Possess a strong Customer service ethic and ability to understand, meet and champion the Customer's needs, while staying within the policies and procedures of Shell
    • Able to demonstrate a continuous improvement mindset
    • Has gone thru the CI awareness module.
    • Has, as part of a team or individually, contributed consistently in delivering value thru JDIs, and/or other LEAN-driven projects.
    • Demonstrated communication and relationship-building skills
    • Has a working awareness of Shell's basic change and engage playbook.
    • Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities
    • Will be reporting on Night Shift (US Time zone - 8 am to 5pm CST )
  • Arcadis

    Scrum Master and Web Content Specialist

    1 araw ang nakalipas

    Arcadis Manila, Pilipinas

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. · We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With ...

  • Cognizant

    Azure DevOps Engineer

    4 araw ang nakalipas

    Cognizant Makati, Pilipinas Buong oras

    Cognizant is looking for an experienced AzureDevOps Engineer for our fast-growing business area. An ideal candidate is someone best problem-solvers, idea-makers, and high-energy individual. If you meet our background requirements and looking for an opportunity to be rewarded for ...

  • Cognizant

    Azure DevOps Engineer

    5 araw ang nakalipas

    Cognizant Makati, Pilipinas OTHER

    Cognizant is looking for an experienced Azure DevOps Engineer for our fast-growing business area. An ideal candidate is someone best problem-solvers, idea-makers, and high-energy individual. If you meet our background requirements and looking for an opportunity to be rewarded for ...

  • ING

    Senior Analyst

    2 araw ang nakalipas

    ING Makati, Pilipinas Buong oras

    Description: Non-Financial Risk Specialist II assigned to NFR Services Team is part of the team that supports Non-Financial Risk (NFR) Center of Excellence (CoE) in accordance with duly approved Workplace Instructions (WPIs) and interact with relevant stakeholders in all ING loca ...

  • Avaloq

    Mid Senior Software Developer

    3 araw ang nakalipas

    Avaloq Makati, Pilipinas Buong oras

    · Company Description · Writing the future. Together. · Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow. · By joining Avaloq, you'll become a key part of our effort to power the d ...

  • ING

    Senior Operations Engineer

    5 araw ang nakalipas

    ING Makati, Pilipinas Buong oras

    Ops Engineer In-house developed back-office systems Financial MarketsING is looking for an ambitious IT professional to become OPS Engineer in the Financial Markets Back Office domain. The DevOps team supports the strategic application DocumentumFM. DocumentumFM is developed in-h ...

  • ING

    NFR Specialist

    6 oras ang nakalipas

    ING Makati, Pilipinas Buong oras

    Description: Non-Financial Risk Specialist II assigned to NFR Services Team is part of the team that supports Non-Financial Risk (NFR) Center of Excellence (CoE) in accordance with duly approved Workplace Instructions (WPIs) and interact with relevant stakeholders in the location ...

  • ING

    IT Business Analyst

    5 araw ang nakalipas

    ING Makati, Pilipinas Buong oras

    Designs and tracks customer journeys and creates and delivers relevant products and pricing, marketing and/or channel strategies, taking decisions based on customer data, being responsible for business outcomes, and coordinates with relevant internal and/or external stakeholders, ...

  • Neksjob Philippines

    Hiring Power Platform Developer Specialist

    2 araw ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas

    Power Platform Developer Specialist · Mandaluyong · DUTIES/RESPONSIBILITIES · Design, build and configure applications to meet business process and application requirements. · Lead the team in defining and evaluating functional requirements for applications, with a focus on ident ...

  • Manpower Core Group Inc.

    Azure Devops Engineer

    5 araw ang nakalipas

    Manpower Core Group Inc. Taguig, Pilipinas Buong oras

    As an Infra. Technology Specialist, you will be responsible for managing and maintaining the infrastructure of our organization.This includes setting up and configuring Azure DevOps (VSTS), Linux servers, and Azure services.You will also be involved in troubleshooting and resolvi ...

  • Manpower Core Group Inc.

    Azure Devops Engineer

    1 araw ang nakalipas

    Manpower Core Group Inc. Taguig City, Pilipinas

    As an Infra. Technology Specialist, you will be responsible for managing and maintaining the infrastructure of our organization. · This includes setting up and configuring Azure DevOps (VSTS), Linux servers, and Azure services. · You will also be involved in troubleshooting and r ...

  • HC Consumer Finance Philippines Inc

    Senior Java Developer

    3 araw ang nakalipas

    HC Consumer Finance Philippines Inc Taguig, Pilipinas Buong oras

    As part of our growth, your tasks will be to:As a member of scrum team, the IT Senior Java Developer's role is to research, plan, design, develop, launch and/or managing efficient business, financial, and/or operations systems in support of core organizational functions and busin ...

  • ING Business Shared Services B.V.

    DATA ANALYST

    1 araw ang nakalipas

    ING Business Shared Services B.V. Taguig, Pilipinas

    As Data Analyst: · Perform thorough analysis and articulation of credit risk model data requirements, identification and understanding of specific data quality issues to ensure effective delivery data to the users using standard tools. · You will provide analysis of internal and ...

  • Willis Towers Watson

    Business Analyst

    18 oras ang nakalipas

    Willis Towers Watson Taguig, Pilipinas Buong oras

    Our work touches the lives of millions of people. We are dedicated to helping our clients deliver an excellent experience to the members of their pension schemes. This is an exciting opportunity to join Outsourcing NNA, as the Senior Business Analyst in Manila within the Business ...

  • KMC MAG Solutions Inc

    senior . net developer

    2 araw ang nakalipas

    KMC MAG Solutions Inc Taguig, Pilipinas

    Make your next big career move by applying as KMC Solutions' next Senior .NET Developer · Booster is a financial services company that's equipped for our exciting, fast-changing world. Locally owned and operated, Booster is here to help grow New Zealanders' money and financial co ...

  • Joseph Riley Recruitment Services Inc

    UNIX Administration

    2 araw ang nakalipas

    Joseph Riley Recruitment Services Inc Metro Manila, Pilipinas

    Permanent, direct-hire by the client · Hybrid, office in Aseana (Paranaque) · Shifting schedule · Role Context Scripting automation of software and infrastructure. · Setting up and maintaining pipelines. · Reviewing code from colleagues in connection with pull requests and w ...

  • Joseph Riley Recruitment Services Inc

    Unix Admin

    2 araw ang nakalipas

    Joseph Riley Recruitment Services Inc Metro Manila, Pilipinas

    Position target: · 1. System administrator · 2. Automation specialist · 3. or similar with focus on infrastructure · Tasks and responsibilities: Scripting automation of software and infrastructure. · Setting up and maintaining pipelines. · Reviewing code from colleagues in ...

  • Neksjob Corporation

    Finance Process Enablement Specialist

    2 araw ang nakalipas

    Neksjob Corporation Metro Manila, Pilipinas

    Finance Process Enablement Specialist · Location: Mandaluyong · Duties/Responsibilities: Design, build and configure applications to meet business process and application requirements. · Lead the team in defining and evaluating functional requirements for applications, with a ...

  • Neksjob Corporation

    Finance Process Enablement Specialist

    2 araw ang nakalipas

    Neksjob Corporation Metro Manila, Pilipinas

    Finance Process Enablement Specialist · Location: Mandaluyong · Duties/Responsibilities:Design, build and configure applications to meet business process and application requirements. · Lead the team in defining and evaluating functional requirements for applications, with a f ...

  • Joseph Riley Recruitment Services Inc

    Development Team Lead

    2 araw ang nakalipas

    Joseph Riley Recruitment Services Inc Metro Manila, Pilipinas

    We are looking for a lead, full stack developer with great tech and team leadership skills that extend our cleanly architected Angular material-driven single page application with supporting services, through a microservices architecture that exposes .NET core RESTful APIs consum ...