- Collaborate effectively with ING Hubs PH FM, Global, and other relevant teams on change initiatives, and process issues, and contributes to the change roadmap as well as resolution to complex issues.
- Gather data and analyze huge sets of data that can be used for sound decision making
- Provides support to multiple services/products/processes by taking on and being responsible for associated organizational/process management related or operational tasks.
- Has knowledge of the internal and external market, associated risk and control and integrates this knowledge into day-to-day activity. Understands the mission and vision of the company and how the department contributes to that. Acts in line with ING rules and policies.
- Bachelor's Degree
- Proven track record in a global Operations (Securities) and in a Service Delivery organization of at least 5 years of total years of experience with experience in Change and Project management.
- Experience in working in fast-paced environment given the evolving regulatory requirements and complex and dynamic Banking and Service Delivery environment
- Strong analytical skills considering complex set of records and comes up with complex decisions leveraging on data
- Has the capability to optimally function within an Agile environment
- Has the ability to display flexibility to teams and adapt plan, approach and behavior to the different needs, cultures, and situations. Is a team player
- Experience with steering on output and very keen to details
- Preferably having operational knowledge on Securities products, Pre-settlement, and settlement processes (domestic markets)
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Process Expert - Taguig, Pilipinas - ING Hubs Philippines
Paglalarawan
The role is part of FM Process Expert team and the incumbent will have to:
The level is defined based on a combination of
A. proven years of experience;
B. scope;
C. complexity and
D. risk level
Requirements
