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Team Lead
4 araw ang nakalipas
RSD Human Resources Management Consultancy Taguig, Philippines, Pilipinas Buong orasLicensePRN · Certificate/Credentials With CCS/CIC/CPC Coding Certification · (IP/Risk Adjustment/Home Health) · Yrs of experienceAt least 6 months to 2 years of TL/Coding experience or relevant expertise · Php 50K-65K monthly package · SIGNING BONUS · 100,000 ...
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Team Lead
2 araw ang nakalipas
Nityo Infotech Services Philippines Inc. Taguig, PilipinasLocation: BGC, Taguig (reporting 2x a week then every other week, can also increase depending on business needs) · Schedule: Shifting (Mostly night) · Qualifications: · — Preferred 1 - 2 years of Service Desk / Technical support lead role experience. · — Can start immediately · — ...
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Team Lead
4 araw ang nakalipas
RSD Human Resources Management Consultancy Philippines, Taguig, Pilipinas Buong orasLicense Certificate/Credentials- PRN · Certificate/Credentials - With CCS/CIC/CPC Coding Certification · (IP/Risk Adjustment/Home Health) · Skillset- Blended (Voice and Non-Voice) · Yrs of experience- At least 6 months to 2 years of TL/Coding experience or relevant expertise · Sa ...
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Team Lead
5 araw ang nakalipas
RSD Human Resources Management Consultancy Taguig, Pilipinas Buong orasLicense-PRNCertificate/Credentials- "With CCS/CIC/CPC Coding Certification(IP/Risk Adjustment/Home Health)"Yrs of experience-At least 6 months to 2 years of TL/Coding experience or relevant expertisePhp 50K-65K monthly packageSIGNING BONUS100,000 ...
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Team Lead
11 oras ang nakalipas
RSD Human Resources Management Consultancy Taguig, Pilipinas Buong orasLicenseCertificate/Credentials- PRNCertificate/Credentials - "With CCS/CIC/CPC Coding Certification (IP/Risk Adjustment/Home Health)"Skillset- "Blended (Voice and Non-Voice)"Yrs of experience- At least 6 months to 2 years of TL/Coding experience or relevant expertiseSalary budget ...
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Team Lead
23 oras ang nakalipas
TASQ Staffing Solutions Taguig City, PilipinasManage an assigned team of individual contributors in meeting or exceeding customer service level agreement, completion of team projects, adherence to operating standards and enforcement of company policies through effective people development, team engagement and performance man ...
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Recruitment Team Lead
4 araw ang nakalipas
Eastvantage Business Solutions Inc. Philippines, Taguig, Pilipinas Buong orasAbout the role:We are seeking a Team Leader to join our team and lead our non-technical recruiting efforts. As a Team Leader, you will be responsible for managing a team of recruiters and overseeing the full cycle recruiting process for positions in areas such as marketing, sales ...
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Tax Team Lead
4 araw ang nakalipas
Inspire Brands Asia Taguig, Philippines, Pilipinas Buong orasGeneral Summary · We are looking for an experienced and talented Tax Team Lead to manage multiple operations of the tax practice area and to deliver quality tax services, that will increase company's reputation. · Skills and Qualifications · At least 2 years-experience as team ...
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P2P Team Lead
4 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Philippines, Taguig, Pilipinas Buong orasPioneer team · Career growth · About Our Client · The client is a leading multinational Technology company setting up a shared service in the Philippines. · Job Description · Establish and oversee the global P2P process · Manage process migration to the global shared service · Su ...
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Sales Team Lead
4 araw ang nakalipas
First Circle Taguig, Philippines, Pilipinas Buong orasAbout the Company · First Circle is a financial technology company transforming small business commerce in the growth economies of Southeast Asia. Our mission is to radically improve economic circumstances for millions of people, whilst building a multi-billion peso business. For ...
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Finance Team Lead
4 araw ang nakalipas
MICHAEL PAGE INTERNATIONAL RECRUITMENT (PHILIPPINES) INC. Taguig, Philippines, Pilipinas Buong orasto work in a fast growing company · take ownership in a new role and advance their career · About Our Client · The client is a global leader in energy originally based in France. They have a proven-track record in multi-energy and are fast growing. · Job Description · The Finance ...
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Team Lead BPO
6 araw ang nakalipas
TASQ Staffing Solutions Taguig, Pilipinas Buong orasRequired Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead experience HANDLING MICROSOFT 365 ACCOUNT and TechSupport agents> Proven leadership skills> Strong communication skil ...
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Team Lead BPO
1 linggo ang nakalipas
TASQ Staffing Solutions Taguig, Pilipinas Buong orasRequired Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead EXPERIENCE HANDLING FRAUD ACCOUNT and inbound call taking agents> Proven leadership skills> Strong communication skil ...
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Operations Team Lead
1 linggo ang nakalipas
iOPEX Technologies Philippines Inc. Taguig, PilipinasGrab the opportunity, achieve your highest potential with iOPEX Technologies · We are looking for awesome and talented Operations Supervisors who wants to join our growing #happyatwork team · Available accounts: · US Healthcare account (Voice) · US Healthcare account (Non-voice) ...
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Operations Team Lead
4 araw ang nakalipas
iOPEX Technologies Philippines Inc. Philippines, Taguig, Pilipinas Buong orasGrab the opportunity, achieve your highest potential with iOPEX Technologies · We are looking for awesome and talented Operations Supervisors who wants to join our growing #happyatwork team · Available accounts: · US Healthcare account (Voice) · US Healthcare account (Non-voice) ...
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Team Lead, SecOps
4 araw ang nakalipas
IBM Solutions Delivery Taguig, Philippines, Pilipinas Buong orasIntroduction · Information and Data are some of the most important organizational assets in today's businesses. As a Security Consultant, you will be a key advisor for IBM's clients, analyzing business requirements to design and implement the best security solutions for their nee ...
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Team Lead BPO
11 oras ang nakalipas
TASQ Staffing Solutions Taguig, Pilipinas Buong orasRequired Qualifications:> Bachelor's degree or at least completed 1 year in College (no back subjects)> 3 years of Team Lead experience in BPO> 1+ years Team Lead experience HANDLING COLLECTIONS ACCOUNT and inbound call taking agents> Proven leadership skills> Strong communicatio ...
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KYC Team Lead
4 araw ang nakalipas
ING Business Shared Services B.V. Philippines, Taguig, Pilipinas Buong orasJob Family Group:Know Your Customer · Job Family:Know Your Customer Operations · Job Purpose · Creates and/or updates client files to global standards, collects and monitors all relevant documents concerning the identity ofthe customer, as well as gaining insight into their busin ...
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Operations Team Lead
4 araw ang nakalipas
RecruiterPH Taguig, Pilipinas Buong orasResponsibilities: · • Conduct staff performance reviews, assess needs and cost/benefit analysis. · • Manage multiple support channels; inbound voice, e-mail, social media and live chat. · • Manage company systems for customer interaction and voice response. · • Oversee system mai ...
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Invoicing Team Lead
1 linggo ang nakalipas
Atos Taguig, PilipinasEviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and ...
Transaction Monitoring Team Lead - Taguig, Philippines, Pilipinas - ING Hubs Philippines
Paglalarawan
You will lead a team of approximately ten people performing complex Transaction Monitoring (TM) investigations covering money laundering, terrorist financing and tax evasion and will be accountable for the quality and timeliness of your team's output. As a subject matter expert, you will provide quality checking, coaching and support, helping team members to develop and grow. Through your leadership, you will maintain high levels of engagement, strong team spirit and commitment to continuous improvement and quality.
You will ensure your team members:
· Perform risk-based investigations on complex TM alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and tax evasion, following ING's Global Standard TM Investigation Process and Procedures, in accordance with their respective roles and job descriptions, to consistently high and continuously improving standards.
· Maintain the primary their focus on the quality and effectiveness of investigation, whilst also ensuring that their work is completed in a timely fashion.
You will also:
· Develop expert understanding of ING process and procedures.
· Have expert knowledge of how to identify, analyze and understand money laundering, terrorist financing and tax evasion 'red flags' and typologies as well as strong understanding of regulations and industry leading practices in conducting TM investigations.
· Manage the Quality Check (QC) process ensuring that QC is done appropriately and in a timely fashion on team output, conducting QC yourself and allocating QC activities to senior investigators as appropriate, recording and tracking results for performance management purposes.
· Consult and collaborate with other Team Leads striving to develop your own leadership skills and helping others with theirs, adopting and sharing best practice, techniques and knowledge over time.
· Give and take feedback constructively, actively supporting team continuous learning and development and training initiatives, driving continuous improvement in both your own team and that of the broader organization.
· Maintain strong engagement in your team, actively supporting career development and progression, whilst striving keep attrition rates below industry levels.
· Working with leadership and HR, support high performers through career progression and low performers with coaching and training as needed, managing consistent low performers out of the team, as appropriate.
Skills and attributes for success:
· Minimum 5-10 years of total work experience with a minimum of 36 months experience in TM investigations, preferably in reputable financial services organizations.
· Established and proven team leadership skills, having been in a similar role for at least 6 months.
· Expert understanding of how money laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.
· Expert skills in conducting effective TM investigations, including in data and transaction analysis, research and documentation.
· Developed understanding of the global financial system and banking as well as the regulatory environment and the impacts of non-compliance.
· Fluent English, reading and writing.
· Professional certification (CAMS, CFE, ICA or equivalent) is required.