- Front Office/Relationship Managers
- CoE teams
- AML/Compliance
- Internal Audit (where required)
- Regulators (where required)
- 2nd Line of Defense Risk Management
- Client & Customer Management (Internal)
- Compliance
- Data Collection and Analysis
- Document Preparation
- Internal Communications
- Needs Assessment
- Policy Development & Implementation
- Recommendations
- Solutions Analysis
- Business Insight
- Communicates Effectively
- Courage
- Customer Focus
- Decision Quality
- Financial Acumen
- Instills Trust
- Manages Complexity
- Optimizes Work Processes
- Action Planning
- Business Process Modeling (BPM)
- Computer Skills
- Customer-Focused Approach
- Data Collection and Analysis
- Data Control
- In-Depth Questioning
- Managing Change
- Numerical Skills
- Planning and Organizing
- Policy and procedures
- Policy and Regulation
- Questions Strategically
- Risk Management
- Verbal Communication
- You take it on and make it happen
- You help others to be successful
- You are always a step ahead
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KYC Subject Matter Expert - Taguig, Pilipinas - ING Business Shared Services B.V.
Paglalarawan
Role CDU Retail SME / COE Expert
Job Family Group Know Your Customer
Job Family Know Your Customer Process Design
Function Objectives
Subject Matter Experts (or Process Experts) should have the knowledge, skills, and experience in AML/CTF area of expertise to serve as an authority among other employees in the Department. The main goal is to enable the team to be in control of their process by providing guidance, setting up high standards and raising technical competencies in CDU aligned with the COE.
Job Level Description
Process Experts provide detailed and comprehensive support and expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. This requires in-depth experience and a high (advanced or expert) proficiency knowledge level in several aspects of a process.
Main Tasks and Results
1. Provide subject matter expertise on the defined CTF/AML processes, ensuring that work performed by analysts are in line with regulatory requirements and project's/client's policies and procedures
2. Acts/Participates in projects or initiatives and when necessary recommend and actively takes part in process improvements. Coordinates and manages UATs.
3. Actively participates in cooperation with AML/Compliance functions to understand in-depth global AML/CFT policies/requirements and ensure consistent translation and implementation of these policies into operational procedures. Ensure work instructions are updated.
4. Aligns with Team Managers in determining, developing and maintaining the training materials for new and existing staff members focusing on proficiency and technical skills development.
5. Handles the delivery of technical training needs and initiatives. Ensures that policy and procedural updates are communicated and discussed with the team
6. Participates and collaborate with Team Managers to ensure accurate and complete data quality, implementation and communication of process/procedural improvements, compliance, and adherence to end-to-end improvements for processes delivered on CoE projects by working in close partnership with:
7. Participation as SME in Working Group/s involving AML, KYC, FATCA, CRS, and ESR.
Responsibilities
Soft Skill Competencies
Technical Competencies
Requirements
Education / level and field of study
. Minimum Bachelor studies, preferred economics, econometrics, mathematic, language studies.
. Professional certificates (e.g. ACAMS, IGA) is an advantage
Work experience:
. 2-4 year banking and finance work experience specifically in CTF/AML/Compliance in the financial delivery centre of a global bank, compliance/legal department of financial institution, or from a consulting firm
. Experience in working as part of a Center of Excellence acting as AML/CFT specialist or Regulatory Specialist.
. Proactive and self-driven
. Capable to train others, transfer knowledge and share expertise with KYC teams
. Highly organized and agile
. Able to work well, apply sound judgement and make timely decisions under pressure
. Good communication and presentation skills
. Good cooperation with the team
. Contributing in a technical AML discussions with the client representatives (Policy, MLRO/Compliance, central SME team) on e.g. defining guidance, working instructions, policy clarifications, escalating AML issues, discussing project wide and case specific AML technical issues
. Being able to clearly present point of view during AML technical discussions with the client by presenting rationale and supporting arguments
Language Skills (English): Fluent
Behavioral Traits