WFM Analyst - Quezon City
1 araw ang nakalipas

+ Responsibilities:
- Develops and improves e-learning content, training programs, and learning paths for WFM courses.
- Lead the creation and implementation of eLearning and classrooms that helped employees to improve their knowledge.
- Participates in projects to apply WFM practices to new business segments.
Paglalarawan ng trabaho
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