- Following New Zealand Holidays
- Respond to customer inquiries via phone, email, and Facebook in a professional and friendly manner.
- Provide accurate and timely information and assist with product enquires, tracking, returns, refunds and ensuring a seamless experience.
- Resolve customer complaints and issues efficiently and effectively, aiming for first-call resolution.
- Document customer interactions and maintain accurate records of customer information.
- Collaborate with other departments to address customer concerns and facilitate issue resolution.
- Identify and report product or service quality issues to the appropriate teams.
- Stay up to date with product knowledge.
- Meet or exceed performance targets, including response times and customer satisfaction ratings.
- Continuously seek opportunities for process improvement and customer service enhancement.
- Handle special projects and tasks as assigned by the Customer Service Manager.
- High school diploma or equivalent (associate's or bachelor's degree is a plus).
- Previous customer service experience is essential.
- Experience with Australia or New Zealand processes is a strong advantage for this role.
- Exceptional communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional under pressure.
- Proficient in using customer service software and tools.
- Familiarity with the products or services offered by the company.
- Positive attitude and a commitment to delivering outstanding customer service.
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Customer Service Representative
3 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Makati City, Pilipinas Buong orasDescription: · Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. Nunc viverra imperdiet enim. Fusce est. Vivamus a tellus. P ...
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Customer Service Representative
3 araw ang nakalipas
Afni, Inc. Philippines, Quezon City, Pilipinas Buong oras· Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City. In this role, you'll be using your customer interaction skills to deliver excellent customer service. · Requirements · Customer Service Qualificat ...
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Customer Service Representative
1 oras ang nakalipas
Neksjob Quezon City, Pilipinas ContractCustomer Service Representative | With any Tech backgroundSalary: 21,500Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer gu ...
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Customer Service Representative
3 araw ang nakalipas
Nezda Technologies, Inc. Philippines, Quezon City, Pilipinas Buong orasNezda is actively hiring Customer Service Representative. · Salary: P22,600 with Milestone Bonus · 2 Process Only · Qualifications: · HIGHSCHOOL GRADUATE with at least 13 months of BPO experience · Willing to WORK ONSITE · Willing to start in June · ...
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Customer Service Representative
3 araw ang nakalipas
Neksjob Philippines Philippines, Quezon City, Pilipinas Buong orasAs a Customer Service Representative, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience with our products or services. Your primary responsibility is to deliver outstanding customer support through ...
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Customer Service Representative
1 oras ang nakalipas
Aspire Global Solutions Quezon City, Pilipinas Buong orasAspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.Responsibilities:Respond to customer inquiries via phone, email, or chat ...
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Customer Service Representative
2 araw ang nakalipas
Metacom Solutions Quezon City, Pilipinas Buong orasCustomer Service Representative Hiring in Cubao, Quezon CityWhat's in it for you?- Up to 21,000 monthly basic- 13th month pay- HMO - Paid training- 28 paid leavesQualifications:- No experience is needed- Good English communication skills- With basic computer knowledge- At least a ...
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Customer Service Representative
3 araw ang nakalipas
Afni, Inc. Philippines, Quezon City, Pilipinas Buong oras· Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, you'll be using your customer interaction skills to deliver excellent customer service. · Requirements · Custo ...
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Customer Service Representative
5 oras ang nakalipas
StackPH Quezon, Pilipinas Buong oraset's end your Job Search and Start your Career Journey for March and April ClassWe are #HiringNow for Customer Service and Technical Support Representative RoleQUALIFICATIONS:- At least High School Graduate- Mush have at least 1 year BPO Experience- Willing to work onsite here in ...
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Customer Service Representative
2 araw ang nakalipas
GDV-STACKph Quezon City, Pilipinas Buong orasMASSIVE HIRING TATAWAGAN AGADMASSIVE HIRING TATAWAGAN AGADCUSTOMER SERVICE REPRESENTATIVE (EASTWOOD/ETON/UP TECHNOHUB)1 DAY PROCESS ONLY HIRED AGADEARN UP TO 25,000 + HMO & OTHER BENEFITSQualifications:- HS/SHS Graduate with at least 6 Months BPO experience- College Graduate, no ...
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Customer Service Representative
4 araw ang nakalipas
Neksjob Philippines Quezon City, Pilipinas Buong orasCustomer Service Representative - Sales Account Salary Range: PHP22K - PHP28K Basic + PHP2.8K Allowance + PHP2K Language Premium Site: Cubao, Quezon City Qualifications:At least a high school graduate At least 18 years of age and abovewith at least 1-year of BPO hardcore selling ...
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Customer Service Representative
2 araw ang nakalipas
Lexie Staffing & Business Consulting Quezon City, Pilipinas Buong orasCompany DescriptionLexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and nee ...
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Customer Service Representative
3 araw ang nakalipas
Nezda Technologies, Inc. Quezon City, Philippines, Pilipinas Buong orasNezda is currently hiring for Customer Service Representative. · Salary: Up to P42,000 salary package · Location: Quezon City · Qualifications: · Completed 2 years in college · At least 1 year experience as Technical, Financial · Customer Service Support in multiple support chann ...
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Customer Service Representative
1 linggo ang nakalipas
Neksjob Quezon City, Pilipinas ContractCustomer Service Representative - UP TO 21,500K - Feb HiringSalary: 21,500Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer ...
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Customer Service Representative
3 araw ang nakalipas
Eclaro Business Solutions Incorporated Quezon City, Pilipinas Buong orasCustomer Service Representative · About our company: · Eclaro is looking for an experienced Customer Service Representative to join our dynamic team in a fastpaced professional environment. Our clients are Fortune 500 companies who require excellent service · from a highly eng ...
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Customer Service Representative
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Lexie Staffing Philippines, Quezon City, Pilipinas Buong orasCustomer Service Representative - Bridgetowne LocationAre you passionate about providing exceptional customer service Do you thrive in a fast-paced environment where you can impact positively* · We are looking for enthusiastic and talented Customer Service Representatives to join ...
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Customer Service Representative
3 araw ang nakalipas
Nezda Technologies, Inc. Quezon City, Philippines, Pilipinas Buong orasNezda Technologies Inc. is looking for Customer Service Representative. · Qualifications: · Completed 2 years in College. · Must have BPO work experience in multi-channel (phone, chat, and email). · Minimum of 6 months of BPO experience · Excellent communication skills Versant Sc ...
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Customer Service Representative
2 araw ang nakalipas
Neksjob Quezon City, Pilipinas ContractCustomer Service Representative / up to P21,500K l Vertis NorthSalary: 21,500Job description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently off ...
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Customer Service Representative
1 linggo ang nakalipas
Collective Solution Quezon City, Pilipinas ContractJob descriptionWith at least 6 months experience in a BPO (Voice Account)Proficient in written and verbal English skills and strong client-facing abilityA passionate and proactive attitude toward team, company & customerProven skills in daily time management to deliver outstandin ...
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Customer Service Representative
3 araw ang nakalipas
Vertere Global Solutions, Inc. Philippines, Quezon City, Pilipinas Buong orasWork Details · Position Title: Customer Service Representative · Client: BPO Company · Job Type: Direct-hire, Full-time Employment · Work Arrangement: Shifting Schedule · Work Schedule: Full Onsite in Cubao, Quezon City · Salary: PHP 22-28,000 + 2,800 allowance, 2,000 language pr ...
Customer Service Representative - Quezon City, Philippines, Pilipinas - Sourcefit
Paglalarawan
Job DescriptionPosition Summary
About Us
Ubuy is a dynamic and customer-focused business dedicated to delivering exceptional products and services. We pride ourselves on providing top-notch customer support, and we are looking for a talented Customer Service Representative to join our team.
Job Details
Eastwood Libis Quezon City- Onsite
Monday to Friday | 5:00 am to 2pm Manila Time