- AREAS OF RESPONSIBILITIES AND RELATED ACTIVITIES:
- Manage the Application Maintenance team of the System Integrator / Partner
- Plan Application Maintenance releases and hotfixes
- Manage relationships with eCommerce stakeholders (Business, Operations and Services Teams)
- Manage escalations on issues impacting productive applications
- Track Application Maintenance KPIs and System Integrator Service Levels
- Bug/Defect triage
- TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE
- Ticketing Management System suite (must have)
- Atlassian Suite (nice to have)
- eCommerce processes knowledge (must have)
- eCommerce applications functional knowledge (must have)
- Software Development Lifecyle (Waterfall or Scrum) (must have)
- Web SDLC (nice to have)
- Previous experience in IT eCommerce team or System Integrator (must have)
- Previous experience with SAP Commerce Cloud (Hybris) HCL Commerce (WCS), IBM Websphere, eCommerce platforms (nice to have)
- Experience working with offshore teams (nice to have)
- Basic reporting and data/processes analysis skills (must have)
- Proficient in English (must have)
-
Team Leaders
5 araw ang nakalipas
CiD Global Solutions, Inc. Philippines, Pilipinas Buong orasCompany Description · CiD Global Solutions, Inc. is a company dedicated to providing exceptional outsourcing solutions and contact center support to meet the unique needs of our clients. Our main objective is to solve business problems, provide actionable insight with swift tech- ...
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Team leader
5 araw ang nakalipas
Cosmic Technology Inc. Philippines, Pilipinas Buong orasWith Team Leader experience · Will do field work - house to house selling · With network of sub-agents in the area · Areas of assignment : Sampaloc, Malate, Pandacan · Job Type: Fixed term · Contract length: 6 months · Salary: Php16, Php17,000.00 per month · Schedule · 8 hour shi ...
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Team Leader
5 araw ang nakalipas
Human Utilization Management Solution Philippines, Pilipinas Buong orasThis role is an open-end contract position with a hybrid work setup. Please apply only if you are amenable to these terms. · The Production Team Leader is responsible for monitoring the daily activities and ensures volume and quality standards are achieved. They coordinate work s ...
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Team Leader
5 araw ang nakalipas
EMAPTA Philippines, Pilipinas Buong orasJob Description · Join a leading Australian telecommunications company that's reshaping the industry as a challenger telco and internet service provider. Our client goes beyond being a mere utility it's an experience-driven entity committed to excellence from the ground up. With ...
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Team Leader
5 araw ang nakalipas
Datamatics Careers- Philippines Philippines, Pilipinas Buong orasKEYS RESPONSIBILITIES: · Supervise a team of Coordinators · Provide domain knowledge and end to end service delivery · Provide insights to the leadership on any areas of improvement and manage change within the process · Resource management to ensure continuity of delivery and hi ...
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Team Leader
5 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasWith more than 6,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions. · A Team Leader - Team Support is expected to:Responsible for creating a positive and supportive work environment where a ...
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Team Leader
5 araw ang nakalipas
IGT Technologies Philippines, Inc. Philippines, Pilipinas Buong orasOBJECTIVE OF ROLE · The Business Analyst will be working on a variety of technology projects and initiatives, with a focus on Digital projects. The Business Analyst will be acting as a member of the digital technology capability team and would be responsible for identifying busin ...
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Team Leader
5 araw ang nakalipas
IGT Solutions Philippines, Pilipinas Buong orasGraduate of any Bachelor's degree, can be Undergraduate or finished Senior High School with at least 5 years of working in BPO/Call Center - customer service/sales/travel is required. · 2-3 years' experience as Supervisor/Team Lead Role in a BPO setup is a must with coaching, tra ...
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team leaders
5 araw ang nakalipas
Polytechnic University of the Philippines Philippines, Pilipinas Buong orasDescription: · Duties and Responsibilities: · Qualifications: · .College Graduate · .Good communication skills (written & spoken) and reading skills with comprehension · .Experience in leading a team · .Team Player · .Ability to listen and understand with patience · .Ability ...
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Team Leader
1 linggo ang nakalipas
Probe CX Philippines, Pilipinas Buong orasJob Overview: · Responsible for the management of client performance by assisting the Operations Manager across all aspects of operations. You will be an excellent communicator responsible for supervising, managing, coaching and motivating team members on a daily basis. Ultimatel ...
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Finance Team Leader
5 araw ang nakalipas
International Committee of the Red Cross - ICRC Philippines, Pilipinas Buong orasPOSITION OVERVIEW · As a Finance Team Leader at the ICRC, you will play a pivotal role in overseeing the accounts receivable, asset and lease management, and investment functions within our Financial Shared Services. This position offers an exciting opportunity to lead a team of ...
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BPO Team Leader
5 araw ang nakalipas
Neolytix Philippines, Pilipinas Buong orasLead a team of Customer Service Professionals. · Respond to clients on any process related queries and manage 1st level escalations. · Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA's. · Tracking and maintaining metrics for a variety of ...
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USRN Team Leader
5 araw ang nakalipas
Nezda Technologies, Inc. Philippines, Pilipinas Buong orasDreaming for a USRN career Nezda is actively hiring Join us now · Location: Quezon City, BGC, Pasay, Alabang · WAYS TO APPLY: · Send your resume to: [HIDDEN TEXT]. · #WEARENEZDA #JobHiring #USRNHiring #USRNVacancies · ...
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MEPF Team Leader
5 araw ang nakalipas
SYSTRA Philippines, Pilipinas Buong orasThe Mechanical Engineer - Team Lead will be responsible for managing the mechanical, plumbing, and fire protection engineering team to ensure the successful completion of projects. The role requires a combination of technical expertise, leadership, and project management skills t ...
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Sales Team Leader
1 linggo ang nakalipas
Probe CX Philippines, Pilipinas Buong orasResponsible for: · Our client is a global provider of Pay TV - this phone/email and now sales based campaign will see you managing a team of blended sales agents to achieve and exceed individual/team targets as required by the client and Probe CX. You will be accountable for but ...
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Convenience Store Team Leader
5 araw ang nakalipas
ICA Foods Merchants Corporation Philippines, Pilipinas Buong orasThe Convenience Store Team Leader is responsible for managing the day-to-day operations of the convenience store, including supervising staff, ensuring customer satisfaction, and achieving sales targets. This role involves maintaining inventory levels, implementing store policies ...
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Medical Coding Team Leader
1 linggo ang nakalipas
HCM Nexus Consulting Inc Philippines, Pilipinas Buong orasAbout the job Medical Coding Team Leader · JOB SUMMARY: · Under the general supervision of the Team Supervisor and Coding Manager, Team Leader isresponsible for creating, organizing, developing, monitoring and documenting the daily activitiesof a group of medical coders, auditors ...
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Electrical Engineering Team Leader
1 linggo ang nakalipas
Curran Daly & Associates Philippines, Pilipinas Buong orasJob Description · Our client is a subsidiary of one of the most prominent conglomerates in the Philippines and is focused on renewable energy. They have recently formed a JV to develop a large wind power project. · They are seeking to appoint an Electrical Engineering Team Leader ...
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General Ledger Team Leader
5 araw ang nakalipas
Christ's Commission Fellowship Philippines, Pilipinas Buong orasA General LedgerTeam Leader is responsible for maintaining and managing the organization's General Ledger, ensuring the accuracy and integrity of financial transactions. This role involves recording, reconciling, and reporting financial activities to produce accurate financial st ...
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bpo operations team leader
5 araw ang nakalipas
Valor Global Philippines, Pilipinas Buong orasJob description · Manages a team of approximately 10 to 13 Team of Expert and ensures that all key metrics of performance per client are met or exceeded. · Acts as the first level of escalations and resolves all people issues within the team through regular feedback, one-on-one, ...