- Overall responsibility of perfect implementation of all client payroll rules
- Stay updated on changing DOLE rules and updating the software accordingly
- Runs payroll for clients.
- Develop Excel back-ups for calculation.
- Automate payroll on the HCMS for all current clients
- Handles existing and new client's data migration.
- Ensure successful On-boarding and Implementation of our Human Capital Management Software (HCMS) for all Clients
- Work with other teams internally and at client's end to ensure roadblocks are getting resolved
- Define the project plan for each implementation and ensure all timelines are met
- Interact with clients including site visits for implementation and maintain a good rapport
- Ensure timely resolution of all client concerns post implementation
- Promotes client loyalty
- Obtain understanding of client payroll rules and policies during implementation.
- Calibrate with the client on how each rule and policy is to be applied using historical payroll calculation by the client.
- Highlight any discrepancies in historical calculation to the client.
- Confirm the client rules can be deployed in the software.
- Highlight any customization request by the client.
- Cross check automated payroll with Excel calculations.
- Provide ongoing support to client.
- Such other duties as may be designated or assigned by the Company as may be made known to you
- At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst
- At least 2 years experience in software Implementation
- At least 2 years experience in calculating payroll for multiple clients.
- Knowledge of updated DOLE rules.
- Advance MS Excel Skills.
- Willing to travel for business trips to meet clients
- Strong analytical and planning skills
- Good communication and presentation skill
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Customer Success Officer
Natagpuan sa: Foundit PH A2 - 5 oras ang nakalipas
A&A Outsourcing Inc. Makati City, PilipinasJob Description: · Overall responsibility of perfect implementation of all client payroll rules · Stay updated on changing DOLE rules and updating the software accordingly · Runs payroll for clients. · Develop Excel back-ups for calculation. · Automate payroll on the HC ...
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Customer Success Officer
Natagpuan sa: Foundit PH A2 - 3 araw ang nakalipas
Dempsey Resource Management Inc Makati, PilipinasJob Description: · Overall responsibility of perfect implementation of all client payroll rules · Stay updated on changing DOLE rules and updating the software accordingly · Runs payroll for clients. · Develop Excel back-ups for calculation. · Automate payroll on the HC ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management, Inc. Makati, Pilipinas PermanentQualifications:- At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst- At least 2 years experience in software Implementation- At least 2 years experience in calculating payroll for multiple clients.- ...
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Customer Success Officer
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
DEMPSEY INC Makati, PilipinasJob Description: · Overall responsibility of perfect implementation of all client payroll rules · Stay updated on changing DOLE rules and updating the software accordingly. · Runs payroll for clients. · Develop Excel back-ups for calculation. · Automate payroll on ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc. Makati, PilipinasWORK LOCATION: Makati City | Willing to travel for business trips to meet clients · WORK SCHEDULE: Monday - Friday | With ALTERNATE Saturdays | FLEXIBLE TIME IN from 7:00 AM - 9:00 AM · SALARY RANGE: ₱25,000 - ₱35,000 · QUALIFICATIONS: · - At least 2- 5 years of work experience a ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management, Inc. Makati, Pilipinas PermanentCUSTOMER SUCCESS OFFICER:Job Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management, Inc. Makati, PilipinasCUSTOMER SUCCESS OFFICER: · Job Description: · Overall responsibility of perfect implementation of all client payroll rules · Stay updated on changing DOLE rules and updating the software accordingly · Runs payroll for clients. · Develop Excel back-ups for calculation. · ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc. Makati, Pilipinas PermanentWORK LOCATION: Makati City | Willing to travel for business trips to meet clientsWORK SCHEDULE: Monday - Friday | With ALTERNATE Saturdays | FLEXIBLE TIME IN from 7:00 AM - 9:00 AMSALARY RANGE: ₱25,000 - ₱35,000QUALIFICATIONS:- At least 2- 5 years of work experience as a Customer ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc. Makati, PilipinasQualifications: · At least 2 years experience as Customer Success Officer in a Software as a Service Company · leading at least 5 Implementation Analyst · At least 2 years experience in software Implementation · At least 2 years experience in calculating payroll for multipl ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management, Inc. Makati, PilipinasWork location : Makati City. · Job Description: · • Overall responsibility of perfect implementation of all client payroll rules · • Stay updated on changing DOLE rules and updating the software accordingly · • Runs payroll for clients. · • Develop Excel back-ups for calculation. ...
-
Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, PilipinasQualifications: · At least 2 years experience as Customer Success Officer in a Software as a Service Company · leading at least 5 Implementation Analyst · At least 2 years experience in software Implementation · At least 2 years experience in calculating payroll for multipl ...
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Customer Success Officer
Natagpuan sa: Foundit PH A2 - 5 oras ang nakalipas
Dempsey Makati, PilipinasQualifications: · At least 2 years experience as Customer Success Officer in a Software as a Service Company · leading at least 5 Implementation Analyst · At least 2 years experience in software Implementation · At least 2 years experience in calculating payroll for multipl ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc Makati, Pilipinas PermanentSalary: Php 25-35KQualifications: At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst At least 2 years experience in software Implementation At least 2 years experience in calculating payroll f ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc. Makati, PilipinasCUSTOMER SUCCESS OFFICER · QUALIFICATIONS: · • At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst · • At least 2 years experience in software Implementation · • At least 2 years experience in calcul ...
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Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc Makati, PilipinasSalary: Php 25-35K · Qualifications: · At least 2 years experience as Customer Success Officer in a Software as a Service Company leading at least 5 Implementation Analyst · At least 2 years experience in software Implementation · At least 2 years experience in calculati ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
DEMPSEY RESOURCE MANAGEMENT INC. Makati, Pilipinas PermanentQualifications: At least 2 years experience as Customer Success Officer in a Software as a Service Companyleading at least 5 Implementation Analyst At least 2 years experience in software Implementation At least 2 years experience in calculating payroll for multiple clients. ...
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Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc Makati, Pilipinas PermanentJob Description: Overall responsibility of perfect implementation of all client payroll rules Stay updated on changing DOLE rules and updating the software accordingly Runs payroll for clients. Develop Excel back-ups for calculation. Automate payroll on the HCMS for all curr ...
-
Customer Success Officer
Natagpuan sa: Talent PH A C2 - 5 oras ang nakalipas
Dempsey Makati, Pilipinas PermanentQualifications: At least 2 years experience as Customer Success Officer in a Software as a Service Companyleading at least 5 Implementation Analyst At least 2 years experience in software Implementation At least 2 years experience in calculating payroll for multiple clients. ...
-
Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 araw ang nakalipas
Dempsey Resource Management Inc. Makati, PilipinasCustomer Success Officer · Job Description: · Overall responsibility of perfect implementation of all client payroll rules · Stay updated on changing DOLE rules and updating the software accordingly · Runs payroll for clients. · Develop Excel back-ups for calculation. · ...
-
Customer Success Officer
Natagpuan sa: Trabajos diarios PH C2 - 5 oras ang nakalipas
Dempsey Resource Management Inc. Makati City, Pilipinas1. Overall responsibility of perfect implementation of all client payroll rules · 2. Stay updated on changing DOLE rules and updating the software accordingly · 3. Runs payroll for clients. · 4. Develop Excel back-ups for calculation. · 5. Automate payroll on the HCMS for all cur ...
Customer Success Officer - MAKATI, Pilipinas - Dempsey Resource Management Inc.
Natagpuan sa: Talent PH A C2 - 5 araw ang nakalipas
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