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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
5 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Job Description: · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include ...
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Shift Manager
5 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Job Description: · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include ...
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Shift Manager
6 araw ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Job Description: · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include ...
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Shift Manager
1 linggo ang nakalipas
Asia Select Inc. Philippines, Pilipinas Buong orasJob Description · Primarily responsible for managing shift manager operations and achieving shift targets · KEY RESPONSIBILITIES: · You will: · FINANCIAL · Key Result Area 1: Cost Management · Accountable for managing specific P&L line items which may include but not limited to ...
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Shift Manager
1 araw ang nakalipas
PNC Garnet Property Holdings Philippines, Pilipinas Buong orasJob descriptionA Shift Manager, or Shift Lead, is responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur on their shift. Their duties include stocking inventory, balancing the cash register and coordinating employee resp ...
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Shift Manager
6 araw ang nakalipas
Bona Vita Philippines, Pilipinas Buong orasKey Responsibilities · Supervise and coordinate with the kitchen staff, including chefs, cooks, and kitchen assistants / helpers. · Assign duties, monitor performance, and provide guidance and feedback to ensure high standards of productivity and professionalism · In- charge of s ...
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Shift Manager, Cage Operations
6 araw ang nakalipas
Solaire Resort Philippines, Pilipinas Buong orasPosition Summary · The Shift Manager, Cage Operations will oversee the activities of the Cashiers and Supervisors during the shift. Required to enforce company internal controls and standard operating procedures within the Cage department. Responsible for ensuring that all Cage ...
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Manager - Information Security (Flexible Shift) | For Pooling in Cyber Sigma
6 araw ang nakalipas
247 Philippines Philippines, Pilipinas Buong orasJob DescriptionReview reports and conduct information security audits of specialized systems/ solution deployments, nonstandard control /situations with best practices and /or principles of security management in order to ensure company's information security requirements are met ...
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Sr. Full Stack Software Engineer
6 araw ang nakalipas
Viventis Search Asia Philippines, Pilipinas Buong orasLong-term Contract: Initial6-months (extension will depend on the performance) · Benefits/Allowances: HMO, credit leaves · Shift/Schedule: Mon to Fri / 8am to 5pm · Location: Mandaluyong (2 days onsite, 3 days wfh) · Duties and Responsibilities: · Project Ownership: · Participat ...
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Systems Engineer
6 araw ang nakalipas
Techno Global Team Philippines, Pilipinas Buong orasAs our Systems Engineer,your skills in Desktop Support, Server Management and Customer Management will be a great value as you work together with our lively and goal-driven team. · Full Job Description: · Get access to cutting edge tools and technology and work with our MSP partn ...
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Junior Solar Engineer
6 araw ang nakalipas
Buskowitz Energy Philippines, Pilipinas Buong orasJoin Us · Embrace a Brighter Future with Our Renewable Energy Team · Are you passionate about sustainability and eager to contribute to a cleaner, greener world Are you ready to harness the power of the sun to drive positive change and make a meaningful impact Look no further We ...
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WFM Analyst II/Scheduler
6 araw ang nakalipas
Carelon Global Solutions Philippines, Pilipinas Buong orasDescription: · Responsible for performing both real-time analysis and scheduling functions as determined by current business need. Primary duties may include, but are not limited to: Performs real-time analysis duties to ensure service levels are met. Monitors call volume demand ...
Shift Manager - Philippines, Pilipinas - Redlime BPO Corp.
6 araw ang nakalipas
Paglalarawan
Job Summary
Shift managers in BPO (Business Process Outsourcing) operations, particularly within a travel account, play a crucial role in ensuring that the team provides high-quality customer service, meets performance metrics, and operates efficiently during their respective shifts.
Responsibilities
Shift Planning and Scheduling:
Ensure adequate staffing levels for handling customer interactions based on the shift schedule.
Performance Monitoring:
Monitor key metrics like call handle time and customer satisfaction to ensure targets are met.
Team Support and Coaching:
Provide real-time support to team members and assist with complex issues.
Communication and Updates:
Keep the team informed about changes in policies or procedures affecting client interactions.
Team Meetings and Feedback Sessions:
Conduct regular meetings to discuss performance, provide feedback, and address concerns.
Resource and Workload Management:
Adjust staffing levels based on workload forecasts to prevent burnout.
Quality Assurance:
Review calls to ensure compliance with service standards and identify areas for improvement.
Training and Development:
Schedule training sessions on new products, customer service skills, or company systems.
Performance Analysis and Reporting:
Analyze performance data, identify trends, and report findings to senior management.
Strategic Planning:
Plan for upcoming challenges or opportunities based on performance reviews and forecasts.
Recognition and Motivation:
Acknowledge team achievements and individual contributions to maintain morale.
Compliance and Policy Updates:
Ensure operations comply with regulations and update procedures as needed.
Objective Setting and Review:
Set clear objectives for performance and track progress regularly.
Budget and Resource Planning:
Contribute to budget planning to ensure the team has necessary support.
Process Optimization:
Continuously improve efficiency and effectiveness through process changes and technology adoption.
Team Building and Development:
Implement initiatives to enhance team cohesion and skills development.
Skills and Qualification
High school diploma or equivalent (Bachelor's degree in a related field is a plus).
Proven 2yrs + experience in outbound sales, preferably in the travel or hospitality industry.
Excellent communication and interpersonal skills. 4. Strong sales and negotiation skills.
Knowledge of holiday destinations, travel packages, and related services.
Proficiency in using CRM software or sales tools.
Ability to work independently and as part of a team.
Goal-oriented, self-motivated, and results-driven.
Adaptability to changing sales strategies and targets.
Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.