- Backup Monitoring and Management: Oversee and manage nightly backups for all clients using Acronis, ensuring each backup is completed successfully and on schedule. Identify and troubleshoot any issues that arise during the backup process, applying corrective measures to prevent future occurrences.
- Test Restores: Conduct monthly test restores to verify the integrity of the backups. Document the restore process and outcomes, and develop reports on restore readiness and potential areas for improvement.
- Client Communication: Engage with clients every six months to review their current backup configurations, ensuring alignment with their data protection needs and compliance requirements. Provide recommendations for any adjustments or enhancements to their backup strategy.
- Documentation and Reporting: Maintain detailed records of backup activities, issues, and resolutions. Generate regular reports on backup status, test restore results, and client communication activities to provide visibility to the management team.
- Continuous Improvement: Stay informed of the latest trends and best practices in backup and disaster recovery. Suggest improvements to the backup process and technologies used, aiming to enhance efficiency, reliability, and client satisfaction.
- Basic to intermediate knowledge of backup and recovery principles, ideally with specific experience using Acronis.
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve issues promptly.
- Excellent organizational skills, with a keen attention to detail and the ability to manage multiple tasks and clients simultaneously.
- Effective communication skills, both written and verbal, with the ability to convey technical information in a clear and understandable manner to non-technical clients.
- A proactive approach to work, with a strong sense of responsibility and accountability for the security and integrity of client data.
- Willingness to engage in continuous learning and development in the fields of data protection, backup technologies, and disaster recovery strategies.
- A degree in Information Technology, Computer Science, or a related field is preferred but not required.
- Experience in IT support or a similar role, with a focus on backup and recovery processes, is highly desirable.
- Certifications in Acronis, backup technologies, or related fields are a plus.
- Competitive Total Rewards (Compensation, HMO, Group Life Insurance and Performance bonuses)
- A very collaborative work culture
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Backup Administrator - Philippines, Quezon City, Pilipinas - MicroSourcing
Paglalarawan
With more than 6,000 professionals across 9 delivery centers inthe Philippines, MicroSourcing remains the country's largest
provider of offshoring solutions.
Backup Administrator, be 100% YOU with MicroSourcing
Position Description:
The Backup Administrator plays a pivotal role in ensuring the integrity and reliability of our clientsu0027 data through meticulous management of nightly backups, utilizing Acronis as the primary tool. This position requires a highly organized individual who can monitor and verify the success of all client backups on a nightly basis, perform regular test restores, and maintain clear and proactive communication with clients regarding their backup status and configurations. The ideal candidate will have a foundational understanding of backup technologies, strong problem-solving skills, and a commitment to data protection.
Key Responsibilities:
best with MicroSourcing
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