- Service Delivery Management – Ensures that the IT Infrastructure of the bank meet the committed service level targets. This includes identifying critical and key service management metrics that are measured, analyzed and targeted for continuous improvement.
- Problem and Incident Management – Manage Infrastructure related problems and incidents to meet the defined recovery time objectives (RTO). Ensures that Infrastructure-related issues and concerns are addressed within targets depending on problem and incident priority levels.
- Infrastructure Operations – Operate and maintain the various IT infrastructure platforms (mainframe, storage, network, etc.) to meet availability and capacity level targets. This ensures that current and projected IT infrastructure are able to support the ISG Digital Initiatives.
- Change Management – Ensures that Infrastructure related changes are reviewed, tested, compliant to standards and will not result to service disruption upon implementation.
- Financial Management – Ensures that Infrastructure related expenses are reviewed and within the approved Divisional budget.
- Vendor Management – Ensures that Third party vendors are performing services within the committed TAT and complying with the deliverables as declared in the contract.
- Risk and Compliance Management – Ensures that the Outsourced Service Provider are compliant with the Infrastructure related guideline, standards and policies.
- Graduate of a 4-year college degree in Computer Science, Information Technology or Engineering
- At least 3 years of management experience in a technology-related role
- Must have knowledge or experience in SDLC, COBOL, CICS, JAVA/VB, SQL Programming
- Advanced technical skills/programming
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Operation Manager
1 araw ang nakalipas
Anytime Cleaners Philippines, Pilipinas Buong orasQualifications · Job description · A graduate of a Bachelor's degree in any related courses · Proven experience in operations management within the automotive industry is highly desirable. This could include roles such as production manager, supply chain manager, or plant manager ...
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Operations Manager
1 araw ang nakalipas
Wonderfoods, Inc. Philippines, Pilipinas Buong orasOPERATIONS MANAGER (FOOD-RETAIL) · Duties and Responsibilities · Oversees the operations of a significant food service operation. · Plans, organizes, assigns, and oversees the work of a diverse group of people that work in the food preparation and service industry. · Responsible ...
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IT Operations Manager
1 araw ang nakalipas
EMAPTA Philippines, Pilipinas Buong orasJob Description · Become a part of our worldwide outsourcing team and discover work life balance like no other. · Imagine the exhilaration of spearheading global recruitment endeavors while grounded in your homeland. Experience the rush of connecting with top-tier talent worldwid ...
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Operations Manager
1 araw ang nakalipas
Fly High Business Process Outsourcing Solutions Philippines, Pilipinas Buong orasCompany Description · Fly High Business Process Outsourcing Solutions is a company located in Parañaque that values hands-on experience and offers ample opportunities for growth and advancement. We prioritize workplace flexibility and provide a strong workplace culture that foste ...
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Operations Manager
1 araw ang nakalipas
Booth & Partners Philippines, Pilipinas Buong orasJob Description · About the Client: · Peterson's is the world's leading educational services company dedicated to furthering education after high school and beyond. From culinary school to medical school--and everything in-between--Peterson's helps you discover, prepare for, and ...
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Web Operations Manager
1 araw ang nakalipas
BDO Unibank Philippines, Pilipinas Buong orasCompany Description · BDO Unibank is a full-service universal bank in the Philippines with a complete array of industry-leading products and services. Its strengths and value-added products and services hold the key to its successful business relationships with customers, with br ...
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Sr. Manager, Operations
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ResultsCX Philippines, Pilipinas Buong orasOur Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of performance and profitability. Establishes priorities, standards and performance objectives. Selects trains and provides work guida ...
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Site Operations Manager
1 araw ang nakalipas
Fluor Corporation Philippines, Pilipinas Buong orasJob Description · This position is responsible for coordinating the effective execution of all maintenance and operations support activities for a small to medium sized maintenance contract and/or Small Capital projects and/or less complex sites/projects within the Operations & M ...
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business operations manager
1 araw ang nakalipas
Lexmark Philippines, Pilipinas Buong orasJob Purpose/Mission/Summary: · The Business Operations Manager (BOM) role is focused on ensuring that WW Managed Print Services (MPS) processes are executed in accordance with Lexmarkxe2x80x99s capabilities and contractual obligations to its customers as defined by the Customer S ...
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Healthcare Operations Manager
1 araw ang nakalipas
Med-Metrix Philippines, Pilipinas Buong orasJob Purpose · Provide leadership and guidance to off-shore RCM Partners and their teams reviewing processes and providing recommendations for improvement of operations working towards our combined operational goal to meet or exceed national AR KPI benchmarks and client specific K ...
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Junior Operations Manager
1 araw ang nakalipas
MicroSourcing Philippines, Pilipinas Buong orasWith over 7,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider. · Client Experience Manager, be 100% YOU with MicroSourcing · The Operations Manager is in-charge of creating and developing best ...
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Operations General Manager
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Curran Daly & Associates Philippines, Pilipinas Buong orasJob Description · Our client is an international engineering and project management company with a long and successful history in the Philippines. They are currently seeking to appoint the Operations General Manager. · Purpose: · Manage the operating business units to achieve req ...
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Payroll Operations Manager
1 araw ang nakalipas
BPO International, Inc. Philippines, Pilipinas Buong orasOverall responsible in the performance of the HR Solutions – Process Leads, and Associates. The main task is to ensure a high level of Client Engagement that leads to customer satisfaction and client retention. · SPECIFIC DUTIES AND RESPONSIBILITIES · good business relationships ...
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Financial Operations Manager
1 araw ang nakalipas
East West Banking Corporation Philippines, Pilipinas Buong orasAbout The Job · Locations: Makati · Corporate Title: Manager · Work Arrangement: Hybrid · Our KOMO team is looking for experienced professionals to join us in Makati for the role of Financial Operations Manager. · In this role you will perform the daily reconciliation of debit ca ...
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Accounting Operations Manager
1 araw ang nakalipas
Green Cross, Inc. Philippines, Pilipinas Buong orasBetter Households. Better Lives. For Generations. · At Green Cross Incorporated, we are a family and we would like to be known as âPamilyang Propesyonal.â We take care of our employees as we take care of our own family. We maintain good relationships, celebrate small victories to ...
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Credit Card Operations Manager
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Maya Philippines, Pilipinas Buong orasRole Overview: · As the Credit Card Operations Manager, you will oversee all aspects of credit card operations, ensuring smooth functioning and exceptional service delivery. You will be responsible for managing daily operations, optimizing processes, and leading a team of operati ...
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Network Operations Center Manager
1 araw ang nakalipas
ApolloTech Software Inc Philippines, Pilipinas Buong orasDuties and Responsibilities Manage the Network Deployment for the IP Backbone, Network Routing/Switching Equipment, Computes, Cloud implementations. · Responsible for coordinating with internal, external & 3rd party deployment teams to support and build out of new sites & augment ...
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Product Operations Management Associate
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Meralco Philippines, Pilipinas Buong orasLOCATION: ORTIGAS, PASIG CITYJob Summary: · Scanning global and local trends and market research from Customer Insight Group to gain insights into market dynamics, emerging technologies, and customer preferences · Providing support in the design and delivery of the operating plan ...
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Amazon FBA Operations Department Manager for an E-commerce Company PH
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Premier Media Philippines, Pilipinas Buong orasHello Amazon FBA Ops Managers · I'm Alex Bezinover, the founder and CEO of 3WayCut and Noverteam Limited. With a background in IT, I embarked on a journey to create a more flexible and fulfilling work environment after realizing that the traditional 9-5 job was not conducive to m ...
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CyberArk Operations Engineer
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CXC Philippines, Pilipinas Buong orasThe CyberArk Operations Engineer will work with a team of IT professionals to implement, configure, maintain, and support CyberArk solutions to ensure secure access to our infrastructure, applications, and data. · Key Responsibilities: · Deploy, configure, and maintain CyberArk s ...
Associate IT Operations Manager - Philippines, Pilipinas - Bank of the Philippine Islands (BPI)
Paglalarawan
The Associate ITO Manager is responsible for overseeing the efficiency and development of the operational processes of the team under the supervision of the ITO Manager. The Associate ITO Manager also develop strategic procedures to maximize productivity and ensure high-quality deliverables.
Responsibilities:
Qualifications:
