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    Reimbursement Specialist - Philippines, Pilipinas - Datamatics Careers- Philippines

    Datamatics Careers- Philippines
    Datamatics Careers- Philippines Philippines, Pilipinas

    3 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    • Will provide inbound and outbound telephony.
    • Will handle full benefit verification with patient insurance.
    • Will provide information back to client and document.
    • Will communicate relevant information to Client Patient Access Service Team (PAS)
    • Will provide follow up with Specialty Pharmacy (SP) when needed to determine whether or confirm the drug has been delivered.
    • Will provide Transition related Services to Participants (Appendix A)
    • Completed a minimum of 2 years in college
    • 1 Plus years healthcare call center. Claims or Health Insurance background preferred.
    • Exceptional English verbal and written communication skills
    • Handy with MS Windows and other computer applications
    • Customer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitude
    • Ability to multitask, think critically and problem solve to address customer needs and barriers to product fulfillment
    • Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
    • Empathetic and patient focused approach
    • High attention to detail, diligence and reliability

    Qualifications & Desired Skills

    • At least 1 year experience in BPO
    • USRN/RN License preferred
    • Good Communication Skills
    • Can Start Asap
    • Willing to work in Pasig
    • Willing to work onsite
    • Self-learner interested in both the how and the why
    • Ability to prioritize effectively according to changing circumstances and manage multiple projects while maintaining strict attention to detail
    • Demonstrates ability to coach and provide feedback to analyst
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