Communications Trainer - Cebu - Alorica

    Alorica
    Alorica Cebu

    4 araw ang nakalipas

    ₱250,000 - ₱650,000 (PHP) bawat taon *
    Paglalarawan

    About the Role

    Alorica is seeking an experienced Communications Trainer / Language Trainer to join our Cebu site. This role is responsible for delivering communication and language training to support agent performance and customer experience in a BPO environment.

    The ideal candidate has a strong background in BPO operations and proven experience coaching communication skills in a professional setting.

    Key Responsibilities

    • Facilitate communication and language training programs for BPO employees
    • Coach agents on pronunciation, grammar, clarity, and customer interaction
    • Develop and deliver training materials, activities, and assessments
    • Provide individual and group coaching based on performance needs
    • Partner with Operations, Quality, and Training teams to support business goals

    Requirements

    • Experience as a Communications Trainer, Language Trainer, or similar role
    • Previous experience in a BPO / call center environment
    • Excellent spoken and written English skills
    • Strong facilitation, coaching, and presentation abilities
    • Willing to work on-site in Cebu
    • Open to day and night shift schedules

    Work Location

    Cebu (On-site)

    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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Communication trainer