Sheryl Anne Oliva

Shopify,Ebay, Etsy Virtual Assistant Jun 2025 - Oct 10,2025
Managing end to end store operations on Shopify, eBay, Etsy and Amazon.
Looking and Coordinate with suppliers. Ensuring to order the right item for the buyer’s ,
Processing Orders, Handling Disputes and return
Ensure orders are processed promptly and accurately
Ensure all complaints are handled professionally and resolved efficiently.
Utilized tools such as Zik Analytics for Product Sourcing, Autods dropshipping supplier, Shopify apps
like Cedcommerce for cross listing. Seller Hub for messaging the client, Omnisend for email
marketing,Hubstaff and workpuls for time tracking, Helium 10,Jungle Scout for Amazon, Everbee etsy
hunt for Etsy, Printify for Print on demand, Shopify theme , Dropshipzone for supplier.
Encoded sales data and generated performance reports for strategic decision-making.
Managed an independent dropshipping business, including product selection, supplier coordination, and
order fulfillment.
Encoding sales thru google sheet and excel .
Dispatching Orders for buyer’s
Inventory Management ensure all the products listed have stocks, Adding Additional products,
optimizing listing make it Seo Friendly title and Description, make the prices competitive but the profit
still there, Make a good and attractive primary photo of product using Ai and Canva.

E-Commerce Virtual Assistant Nov 2023- Jun 2025
Managed end-to-end store operations on Shopify, eBay, Etsy, and Amazon, achieving a 15%
increase in sales traffic through optimized product listings and SEO.
Processed orders, handled disputes, and managed returns, maintaining a 98% customer
satisfaction rate.
Utilized tools such as Zik Analytics, Easync, and Hubstaff to monitor performance and enhance
listings.
Provided exceptional customer service and built strong client relationships.
Encoded sales data and generated performance reports for strategic decision-making.
Managed an independent dropshipping business, including product selection, supplier
coordination, and order fulfillment.
Experienced in using Dropshipzone, Cedcommerce, Shopify apps, ChatGPT, Midjourney, Printify,
SellerAmp, Alura, Printful, Helium10, Jungle Scout, Amazon Seller Central, and eBay Seller Hub.

Associate in Office System Administration