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    Customer Service Technician Support - Parañaque, Pilipinas - VCC Link, Inc.

    VCC Link, Inc.
    VCC Link, Inc. Parañaque, Pilipinas

    Natagpuan sa: Foundit PH A2 - 1 linggo ang nakalipas

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    Paglalarawan

    Responsibilities:
    Efficiently and accurately triage and route all incoming calls.
    Process SDS phone, email, & fax requests in an accurate and timely manner.

    Effectively utilize all resources such as internal database(s) and the internet to ensure accurate and thorough resolution of client SDS requests.

    Accurately enter all client material requests originating from both internal and external sources.
    Add, revise, and update SDS within the company database.


    Qualifications:
    A minimum of 1 year of related experience specific to hazardous waste management, spill management, disposition, and site remediation or equivalent preferred
    Technical knowledge and/or certification or field experience in DOT, IATA, IMDG, and TDG a plus
    Must have good written and oral communication skills
    Ability to work independently and as part of a team (onsite or remote)
    Multi-tasked to meet numerous response times and deadlines
    Excellent customer service skills. 1-2 years of customer service background or related experience preferred
    Strong computer skills. Experience with Word, Access, and Excel
    Must have High School diploma or GED equivalent


    Location:
    Parañaque
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