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    Customer Journey Expert - Makati, Pilipinas - ING

    ING
    ING Makati, Pilipinas

    3 araw ang nakalipas

    ING background
    Buong oras Accounting /Pananalapi
    Paglalarawan

    The Product: Safe Bank

    As part of our commitment to being a secure and compliant bank, we are looking for a Data Management Expert (DME) to support our Know Your Customer, Fraud, and Collections processes.

    Key characteristics:

    • Self-starter with a strong ability to collaborate in a global team across different locations
    • Demonstrates ownership and accountability
    • Proficient in agile practices with a practical approach to fostering close collaboration and transparency
    • Experience in the banking industry
    • Familiarity with Data Management, Data Lake, and Data Warehousing concepts is advantageous
    • Excellent communication skills, both verbal and written

    Key responsibilities:

    • Collaborate closely with various teams within ING Safe Bank (KYC, Fraud, Collections) to understand and address their data requirements
    • Analyze consumption needs, and provide detailed specifications for DevOps engineers
    • Contribute to Data Governance initiatives by defining and maintaining Data Definitions, creating Data Quality rules, and supporting Data Retention efforts
    • Identify opportunities to streamline internal processes for faster data discovery and delivery
    • Engage with different stakeholders including Architects, Data Stewards, Data Sourcing squads, and Engineers to design and implement data lake solutions, ensure data quality, and facilitate data delivery processes
    • Collaborate with business stakeholders to determine the scope of data delivery, organize workshops, and work on sustainable resolutions for data-related challenges

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