Business Development Manager - Pasig, National Capital Region
20 oras ang nakalipas

Paglalarawan ng trabaho
I. Role Summary
The Senior Business Development Manager (SBDM) will be the
single point of accountability
and the senior executive owner for our organization's relationship with a
major, multi-brand Quick Service Restaurant (QSR) conglomerate
.
This role requires a highly strategic "Hunter-Farmer" who can manage the existing multi-million dollar engagement while aggressively driving new revenue growth by cross-selling and upselling our suite of
Digital Solutions and FinTech products and services
. The SBDM must possess exceptional internal leadership skills to coordinate all execution teams and ensure the highest level of client satisfaction and project success across the account.
II. Key Responsibilities
A. Strategic Account Ownership & Growth (The 'Farmer' Focus)
- Develop and execute a comprehensive
multi-year Strategic Account Plan
focused on maximizing revenue, margin, and account penetration across the QSR conglomerate's multiple brands and business units.
- Achieve or exceed annual targets for
new logo revenue within the account
(cross-sell/upsell) and
customer retention/renewal
.
- Serve as the
trusted executive advisor
to C-level and SVP stakeholders (CMO, CIO, CFO, CDO) across all levels of the client organization.
- Conduct quarterly and annual business reviews (QBRs/ABRs) to align our solutions with the client's strategic priorities and identify proactive growth opportunities.
- Lead complex contract negotiations, renewals, and Statements of Work (SOWs) for multi-product, multi-year engagements.
B. Enterprise Sales & Solution Selling (The 'Hunter' Focus)
- Identify, qualify, and close significant opportunities by selling
new digital capabilities
(e.g., advanced analytics, loyalty platforms, e-commerce) and
FinTech solutions
(e.g., payment processing, fraud prevention) into the existing account.
- Expertly articulate the
financial and operational ROI
of our complex digital and FinTech solutions to multiple client stakeholders.
- Map and navigate the complex stakeholder landscape, ensuring engagement with key decision-makers across technology, marketing, finance, and operations for each individual QSR brand.
C. Internal Stakeholder Coordination & Execution
- Act as the
Account Champion
internally, mobilizing and leading cross-functional teams, including Product, Technical Delivery, Project Management, Finance, and Legal, to ensure seamless project execution.
- Establish and lead an internal
Account Governance
process to track all project health, manage risk, and resolve escalations quickly and effectively.
- Ensure the "Voice of the Client" is accurately represented in our product roadmap and service delivery standards.
III. Required Qualifications and Experience
- 10+ years
of progressive experience in
Enterprise Sales, Strategic Account Management, or Business Development
within the
FinTech, Digital Solutions, or Enterprise SaaS
sectors.
- Non-negotiable Experience:
Demonstrable success in managing and significantly growing a
single, highly complex strategic account or conglomerate
(preferably in the QSR, major retail, or hospitality sector) with an
ACV (Annual Contract Value) of $2 Million+
.
- Proven ability to drive new revenue through
cross-selling and upselling
new capabilities into an existing account base.
- Deep understanding of the
QSR/Retail technology landscape
, including knowledge of point-of-sale (POS) systems, digital ordering, loyalty programs, and payment infrastructure.
- Exceptional executive communication, presentation, and negotiation skills, with a proven ability to engage and influence C-suite leadership.
- Strong financial acumen and the ability to build detailed business cases and ROI models for complex technology investments.
- Bachelor's degree in Business, Finance, Technology, or a related field. MBA is a plus.
IV. Core Competencies
- Strategic Planning:
Ability to develop and execute multi-year account strategies.
- Influence & Leadership:
Proven ability to lead and mobilize internal teams without direct authority.
- Consultative Selling:
Mastery of solution-based selling methodologies.
- Conflict Resolution:
High capacity for managing internal and external pressure and resolving complex issues.
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