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    Virtual Assistant - Central Mindanao, Western Visayas, Metro Manila / NCR, Pilipinas - ClearDesk LLC

    ClearDesk LLC
    ClearDesk LLC Central Mindanao, Western Visayas, Metro Manila / NCR, Pilipinas

    1 linggo ang nakalipas

    Default job background
    Buong oras Turismo/Paglalakbay/Pagiging mabuting
    Paglalarawan
    Compensation and Benefits

    • Up to PHP 55,000 a month (Based on experience)
    • HMO
    • 100% Remote (Permanent work from home)
    • Paid training
    Job Description
    We are looking for experienced Shifting Care Coordinators to manage all aspects of the schedule for clients & caregivers. The ideal candidate will be responsive and flexible, ready to address caregiver concerns promptly and professionally.

    Why is this role 'Shifting Care Coordinator'
    This role is Full-time. 40 hours per week.

    For the first three to four weeks, you will be working a standard Monday-Friday shift as you undergo Care Coordination and Scheduler training.

    After those two weeks, you will receive a new shift schedule.

    Responsibilities

    • Provide support and assistance to caregivers outside of regular business hours.
    • Answer patient calls, field questions, and assist patients in making new medical appointments
    • Change or cancel appointments as necessary
    • Manage and maintain caregiver schedule by filling open shifts, coordinating schedules to increase or decrease the amount of necessary staffing
    • Keep phone list updated, and current staff information updated in system
    • Effectively organize, track, and communicate about all tasks
    • Communicate changes to schedule to appropriate staff
    Requirements

    • Graduated with a 3year or 4year Bachelor's degree
    • Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
    • Must be comfortable with using Hubstaff, a timetracking application
    • Must be comfortable with using Hubstaff, a timetracking application
    • Experience coordinating calendars, scheduling, and rescheduling
    • Must be comfortable answering calls
    • Recruitment experience is a plus, but NOT required
    • Healthcare background is a plus, but NOT required
    • Healthcare software knowledge is a plus, but NOT required (such as Wellsky)
    • Experience using any scheduling system, Microsoft Office, and Google Workspace
    • Professionallevel English (written and verbal/voice)
    • Computer or laptop with access to the internet (min speed of 25 Mbps)
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