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    Enrollment & Billing Associate - Quezon City, Pilipinas - Smoothmoves Inc.

    Smoothmoves Inc.
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    Paglalarawan
    SMOOTHMOVES INC is currently seeking an Enrollment & Billing Associate to join our team.

    As an Enrollment & Billing Associate, you will play a crucial role in managing and coordinating the enrollment and billing processes for our customers and clients.


    In this role, you will be responsible for maintaining accurate and up-to-date customer and client enrollment information, processing enrollment applications, and ensuring timely and accurate billing for our services.

    You will work closely with our sales team to onboard new customers, resolve any enrollment or billing issues, and provide exceptional customer service.


    Responsibilities
    Manage and maintain customer and client enrollment information database

    Process enrollment applications and ensure accuracy and completeness of information

    Coordinate with sales team to onboard new customers and resolve any enrollment issues

    Generate and send invoices to customers and clients

    Follow up on unpaid invoices and resolve billing discrepancies

    Provide exceptional customer service and support for enrollment and billing-related inquiries

    Collaborate with cross-functional teams to streamline enrollment and billing processes


    Requirements
    Bachelor's degree in Business Administration or related field

    Minimum of 1 years of experience in enrollment and billing preferably with related experience in insurance industry

    Strong attention to detail and accuracyExcellent organizational and time management skills

    Proficient in using billing software and MS Office applications

    Exceptional customer service and communication skills

    Ability to work independently and in a team environment

    Knowledge of healthcare insurance industry is a plus

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