- Customer Billing Inquiries: Respond promptly and accurately to billing inquiries from customers via email, ensuring accurate information and issue resolution in line with company policy.
- Internal Notifications Monitoring: Regularly monitor internal notifications related to billing processes, promptly investigating and addressing any flagged issues or discrepancies.
- Internal Billing Inquiries: Monitor internal channels and respond to informational and processing requests relating to billing in line with established policy, escalating as needed.
- Subscription and Billing Plan Adjustments: Make minor adjustments to subscriptions and billing plans as per customer requests, ensuring accuracy and compliance with company policies.
- Payment Overdue Cases: Handle payment overdue cases efficiently, following established protocols to resolve issues.
- Ad-hoc data entry and project work: As directed, assist with data verification and processing tasks related to billing, invoicing, and subscriptions.
- At least 1 year of experience with related role
- Familiarity with Billing Systems: Basic knowledge of billing systems
and software is advantageous - Understanding of Billing Processes: Familiarity
- Amenable to working on a night shift
- Competitive Total Rewards (Compensation, HMO, Group Life Insurance and Performance bonuses)
- A very collaborative work culture
- Work from home setup
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Associate to Manager Level
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Sales Associate
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DevOps Engineer
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Assistant Unit Manager
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Research Associate Intern
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Virtual Medical Assistant
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Customer Service Representative
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Identity and Access Management Specialist II
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IT Associate
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Customer Service Representative
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Billing Associate Level 1 - Philippines, Quezon City, Pilipinas - MicroSourcing
Paglalarawan
With more than 6,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest provider of offshoring solutions.A Billing Associate Level 1 is expected to:
For more information, visit
.Terms & Conditions apply
Mga gumagamit ng propesyon na Billing Associate Level 1 sa Quezon City
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