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    Client Service Admin I - Quezon City, Pilipinas - Sourcefit Philippines Inc

    Sourcefit Philippines Inc
    Sourcefit Philippines Inc Quezon City, Pilipinas

    2 araw ang nakalipas

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    Paglalarawan
    The Client Service Admin I will plan and conduct activities concerned with telephone customer support and dental benefit research activity.

    Job Details:
    Client Service Admin I
    Eastwood Libis, Quezon City (Onsite)

    Training Period:
    The training will take place from Monday to Friday, 6 AM to 3 PM PST

    Regular Work Schedule:
    Post-training, the working hours will be from Monday to Thursday 8 AM to 5 PM PST Friday, 7 AM to 4 PM.

    Selection Procedure:
    The recruitment process involves two assessments, followed by a final interview with the client.

    Responsibilities:
    • Handle incoming client requests for dental benefits.
    • Handle fax requests in the fax request program.
    • Communicate with clients according to department specifications.
    • Meet department production guidelines.
    • Adhere to quality assurance guidelines.
    • Coping with job stress, getting along with customers and co-workers, accepting criticism, staying alert while on duty.
    Qualifications:
    • A bachelor's degree from a four-year college or university; or a minimum of 3 years related experience and/or training; or an equivalent combination of education and experience.
    • Ability to read and interpret documents such as procedure manuals. Ability to write simple correspondence.
    • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Knowledge of personal computers in a Windows environment.
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