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    Pension Benefits Administrator - Taguig, Manila, Pilipinas - Willis Towers Watson

    Willis Towers Watson
    Willis Towers Watson background
    Buong oras Accounting /Pananalapi
    Paglalarawan

    The Role

    The Pension Benefits Administrator works directly with other team members to directly handle the workload of the business, share expertise, and/or provide necessary process support to new joiners. Some of the work includes im age processing, participant record updates, changes of address, direct deposit, tax changes, payment setups, fulfillment, death processing, and calculations.

    Some of your responsibilities include:

    Gain a thorough understanding of the plan design
    Perform routine, complex and recurring plan administration tasks for clients defined pension benefit plans and information
    Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
    Learn and use Excellence tools and concepts to ensure efficient and quality output
    Adhere to plan documents and government regulations in administering plans
    Perform established quality control standards and meet established performance targets
    Complete assigned cases using established procedures and in a timely manner
    Meet productivity/utilization goals as well as meet established efficiency standards
    Actively participate in team meetings and training activities
    Follow and update documentation materials as directed

    Qualifications External

    The Requirements

    Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants information
    Knowledge on benefits administration, plan administration or insurance processing is a plus
    Passion for solving problems and sharing solutions to exceed the standards of the client
    Ability to be a self-starter and work independently, but also cooperatively in a close team environment
    Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
    Professional and responsible approach to work, clients and colleagues
    Ability to organize and prioritize with strong attention to details
    Excellent oral and written communication skills
    Ability to complete multiple projects within established deadlines
    Work experience with US counterparts preferred
    College degree holder
    Work Mondays thru Fridays

    The Role

    The Pension Benefits Administrator works directly with other team members to directly handle the workload of the business, share expertise, and/or provide necessary process support to new joiners. Some of the work includes image processing, participant record updates, changes of address, direct deposit, tax changes, payment setups, fulfillment, death processing, and calculations.

    Some of your responsibilities include:

    Gain a thorough understanding of the plan design
    Perform routine, complex and recurring plan administration tasks for clients defined pension benefit plans and information
    Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
    Learn and use Excellence tools and concepts to ensure efficient and quality output
    Adhere to plan documents and government regulations in administering plans
    Perform established quality control standards and meet established performance targets
    Complete assigned cases using established procedures and in a timely manner
    Meet productivity/utilization goals as well as meet established efficiency standards
    Actively participate in team meetings and training activities
    Follow and update documentation materials as directed

    Qualifications External

    The Requirements

    Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants information
    Knowledge on benefits administration, plan administration or insurance processing is a plus
    Passion for solving problems and sharing solutions to exceed the standards of the client
    Ability to be a self-starter and work independently, but also cooperatively in a close team environment
    Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
    Professional and responsible approach to work, clients and colleagues
    Ability to organize and prioritize with strong attention to details
    Excellent oral and written communication skills
    Ability to complete multiple projects within established deadlines
    Work experience with US counterparts preferred
    College degree holder
    Work Mondays thru Fridays


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