Real Time Analyst - Cebu, Central Visayas
1 araw ang nakalipas
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Mga katulad na trabaho
We are seeking a detail-oriented and proactive Real-Time Analyst (RTA) to join our Workforce Management (WFM) team supporting a retail account. · Monitor intraday performance of queues, service levels, and staffing across multiple retail programs. · Track and report schedule adhe ...
1 linggo ang nakalipas
Join the dynamic team at XMCBPO' as a Real Time Analyst. This full-time position is based in Cebu, Central Visayas and plays a crucial role in optimizing our call center operations. · Review and publish agent schedules based on agreed staffing requirements, and client business ru ...
1 buwan ang nakalipas
If you enjoy working with data, making quick decisions, and keeping operations running smoothly, this role is for you. · ...
2 linggo ang nakalipas
We are seeking a detail-oriented and proactive Real Time Analyst to join our call center operations team. · Real Time Analyst: 1 year (Required) · ...
1 buwan ang nakalipas
This job requires at least 2 years WFM Real Time Analyst background and experience in CMS Avaya, Verint, Aspect, eWFM or etc. · ...
1 buwan ang nakalipas
We are looking for a Realtime Analyst to oversee call/chat volumes, agent availability, service levels, and other KPIs using real-time monitoring systems. · ...
5 araw ang nakalipas
The Real Time Analyst will generate schedules accordingly to meet business requirements enabling superior customer service. · ...
1 buwan ang nakalipas
About the role · We are seeking a motivated and detail-oriented real-time analyst to join our dynamic team at Teleperformance Cebu IT Park. As a WFM Real Time Analyst I, you will play a vital role in ensuring the efficient and effective management of our customer contact operatio ...
10 oras ang nakalipas
Generates schedules accordingly to meet business requirements enabling superior customer service Adjusts the schedules accordingly based on actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors queue real-time wh ...
1 buwan ang nakalipas
Work as a Real Time Analyst Scheduler on onsite in Cebu. Fixed work hours from 9AM-6PM EST with shifting schedule. · Atleast 2 years in college/College Graduate · Minimum of 2 to 3 years of experience in MIS Reporting · ...
5 araw ang nakalipas
Job Description: · Responsible for intra-day management processes for operations located in Cebu Philippines. To achieve business service level objectives efficiently. · Roles and Responsibilities · Efficiently manage intra-day staffing and service level. · Provide timely, accur ...
4 araw ang nakalipas
Responsible for intra-day management processes for operations located in Cebu Philippines. · Efficiently manage intra-day staffing and service level. · Provide timely, accurate reports on intra-day performance. · Monitor and drive schedule adherence. · ...
1 buwan ang nakalipas
Qualifications: · Education: minimum of 2 years of College Education (no back subjects) · Experience: at least 1 year experience as an RTA/Real Time Analyst · Work set-up: Onsite · Job Type: Full-time · Pay: Up to Php35,000.00 per month · Benefits: · Paid training · Work Location ...
1 araw ang nakalipas
This is a Real-Time Analyst position requiring at least one year of RTA background experience. · ...
3 linggo ang nakalipas
+Job summary · The Legal Analyst mines litigation data, revealing insights never before available about judges, lawyers, parties, and the subjects of the cases themselves. · ...
1 buwan ang nakalipas
We are looking for a SOC Analyst / Systems Administrator to join our cybersecurity and IT operations team. · Relevant certifications (CEH, CISSP, CySA+, or equivalent) preferred · ...
3 linggo ang nakalipas
About the Job · We are changing how people think about customer service, and we need your help · We are looking for a Payroll Data Analyst to join our North America Payroll team — someone with the vision, experience, and passion to make a real impact. The ideal candidate brings a ...
4 araw ang nakalipas
The WFM Supervisor oversees the end-to-end WFM process to optimize staffing levels and operational efficiency. · Key Responsibilities include Strategic Planning & Forecasting, Scheduling & Capacity Planning, Real-Time Management (RTM), Performance Reporting & Analytics and Team L ...
1 buwan ang nakalipas
Closing of payments online and providing assistance for Treasury Department transactions. · ...
1 linggo ang nakalipas
Reporting directly to the Sales and Marketing Manager, the Sales Analyst will play a critical role in driving business growth through data-driven insights. · ...
1 linggo ang nakalipas