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    License Administration Specialist - Philippines, Manila, Pilipinas - Tricentis

    Tricentis
    Tricentis Philippines, Manila, Pilipinas

    2 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan
    Are you enthusiastic about customer communication and direct, professional customer support is your passion Consistently high quality and accuracy are your top priorities Then here is your chance to be part of our international licensing team

    Your Tasks Include

    • Creation and administration of licenses and customer objects in internal databases
    • Direct / active contact with new customers after signing a contract
    • Solution of customer inquiries via email and telephone
    • Targeted tracking and analysis of inquiries
    • Development of innovative and efficient processes, both internally and for customers
    • Basic project work
    • Internal communication through various departments and all hierarchical levels

    Qualifications

    To be successful in the position you will possess the following skills and experience:

    Must Have

    • 1-2 years of experience in support or in a comparable role with customer contact
    • Customer-oriented way of working and a sense of responsibility
    • Experience in contracting and business administration is a plus
    • Knowledge of licensing technologies is an advantage
    • Excellent knowledge of English
    • Technical and analytical understanding & hands on mentality
    • High willingness to cooperate, resilience and ability to combine

    We Offer

    • Market competitive salary
    • Flexible working hours
    • Favourable working atmosphere in a rapidly expanding company
    • Personal and professional development
    • Permanent, full-time employment
    • And more

    At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.
    • Demonstrate Self-Awareness: Own your strengths and limitations.
    • Finish What We Start: Do what we say we are going to do.
    • Move Fast: Create momentum and efficiency.
    • Run Towards Change: Challenge the status quo.
    • Serve Our Customers & Communities: Create a positive experience with each interaction.
    • Solve Problems Together: We win or lose as one team.
    • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

    Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.
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